Shari's BerriesReviews of berries.com

Horrible. The reviews are true. Do not order from here. Placed my order in advanced for Valentine's Day. My delivery date was supposed to be 2/13. I wanted to get my order a day early just to account for any hiccups. Order didn’t go out for delivery until 7pm that day, but whatever. I got an email saying it was delivered but it wasn’t. I asked for proof of delivery. I was told there was proof of delivery (a photo) but they couldn’t send it to me. What’s the point of proof of delivery?? They told me they could redeliver it but it wouldn't be delivered until 2/16. A complete joke. Why would I want the order multiple days late? I don't understand how they are still in business. Don't waste your time or money or risk having your day ruined.

I’ve had Shari’s Berries send chocolate covered strawberries to my daughters for 19 years. This year I learned that my youngest is leaving town tomorrow for the weekend. I tried to get Shari’s to change the delivery date from tomorrow to next Tuesday when she would be back. They told me they could not. I’m very disappointed!! I will never use them again!!

Placed orders few years ago and had wonderful experience. I tried recently to suprise my wife and what a horrible experience customer service was horrible the order was horrible. Flowers not dead but worn like they were driven in a car with windows down on freeway for 10 hours. Strawberries ordered 12 and I say 5 were fresh and looked like something you would enjoy eating. This whole order was over 159 dollar not super crazy expensive not wow me cheap either. I called customer care and thats really when it got crazy. Guy kept saying but you got your order but you got your order. Yes infact I did but I did order 12 roses not 4 roses and all the sun and wind beaten friend I order 12 Strawberries not 5 and chocolate covered mush. Horrible and my delivery was supposed to come on the 4th it was the 4th or bust had to be 4th call to confirm yes we can make this happen they show up on the 5th at 753pm. So upset insane this is how they treat people. Well sir our shipment are good for 7 days.....no way you have food thats good to just chill in backnof fed ex truck or some nasty sort center for 7 days This company should be ashamed Will never use them again and I would definitely throw caution to anyone thinking to try anything from this company

I got sharis berries for my birthday and when I got them 8 out of 24 was wilted and half dead. With in 4 days half of the rest was dying. The strawberries were hard to bite . When my friend called all they wanted to do is resend the whole order . When I got the new set 4 of the roses were limp. I wouldn’t order anything from Shari’s berries .

I received the dipped cheesecake trio as a Christmas gift. It was absolutely horrible. The texture was so dry that I couldn't even choke it down with milk. I had to throw it away. And there was no flavor except for the coating that it was dipped in. That was the only good part of it. I would not recommend this to a dead dog.

Berries arrived over a week late and were not edible. Left me with a huge box of packaging and the berries to throw away. When I let them know but said I did not want a replacement they sent one anyway and got the same experience. I would not recommend this company. Poor quality and poor customer service.

would give zero if i could. strawberries arrived broken and melted. the eyes and noses melted so they look like something out of a horror movie. paid $49.99 plus $19.99 for celebrations passport. can’t serve them tomorrow. they are sending a replacement but it’s too late.

I will NEVER order from them again. My neighbor had surgery for breast cancer. I wanted to send her something brighten her day. I ordered chocolate covered reindeer strawberries. They were supposed to be at her house between 10:30am and 2:30pm. It is now 5pm and still haven’t been delivered. It states they have been in my city since 4am. I’m SO disappointed. Plus, the shipping cost was $25.99. Shipping SUCKS! I should at least get my shipping cost back. NEVER AGAIN! Don’t order online!!!!! 🤬😡