Natalie W.
So disappointed in this company.....
I ordered Shari's Berries for my mom for Mother's Day. I ordered them on April 29th and paid $29.99 just in shipping because I wanted her to receive the berries and flower bouquet as close to the day as possible. The items were to be delivered on Saturday, May 11th. My mom never received the items. I trusted this company to help make my moms day as special as possible.... especially since we do not live in the same state. I finally called on Monday the 13th and they offered me a $20 coupon for the future....like that helps! I refused and then they offered to refund 50%. I was about to agree, but when I asked when she would receive the gifts, they said on the 18th... a WEEK AFTER MOTHER'S DAY! If you do not have the resources to fill orders, you shouldn't be in business. I told them to cancel the order and to refund my money and even that they did wrong, not giving the full amount.... though they did end up refunding it all. Now just waiting to see the credit in my account. Note: This is the 2nd time I had issues with ordering from Shari's... and I have only ordered from them 3x. Recently, a coworker was venting about issue with Shari's, I should have known not to trust them which such an important holiday.
