Shari's Berries, long time home of the Unforgettable Gift sells covered strawberries & chocolate gifts. Shari's Berries deliveries nation-wide.
Shari's Berries (berries.com) has 807 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Showing 560 reviews with 1 star · Clear filters
Bec
Ordered a birthday delivery with a few days notice, for a Saturday delivery. By Saturday night they were not delivered, so I contacted the company. They informed me it was moved to the following Monday! They had not contacted me about the delay. I was so disappointed as I had planned it for the Saturday to celebrate a birthday. I cancelled the order and had to rush to order elsewhere. Do not waste your time or money as so unreliable!
LINDA S.
Horrible, Horrible, Horrible Customer Service!! Lied about delivery date after promising it would be delivered on date requested. It was never delivered. Definitely doesn’t deliver same day as advertised. Requested refund on my order and will NEVER order from Shari’s Berries again. This company is a nightmare!!
Doris
Doesn't follow thru with original delivery date; rep gave another date, didn't follow thru. Very disappointed. Finally had to ask for a refund.
M R.
Ordered a small birthday cake and 6 strawberries to be delivered for my sister's 70th birthday. Box only contained the strawberries, no cake. I tried the provided number if I had questions and it wouldn't connect. Tried another number from their website and that disconnected too. Live chat offered $20 and redelivery. I have asked for a refund but not hopeful.
Sheana G.
Hard to write a review when still, like a month later, they haven't arrived. Sent an email and never got a response.
Consumer
Bad customer experience. I placed an order on the 12th and delivery was set for the 20th. I found out on the 20th that the delivery was delayed and would be delivered on the 24th. On the 24th I received an email stating that they had canceled my order.
Susan P.
Sharis Berries order was not delivered. Delivery date was 12/24/2024. Delivery information "Delivery Attempted. Will redeliver". The recipient and his wife were home all day. He has end-stage cancer and we depended on this gift getting there on time. I'm very disappointed with this and I won't be a returning customer.
Ruth
Order was never received. Nor was replacement order. Contacted customer service 3 times who assured me the order would arrive. Was marked as delivered even though it wasn’t. They didn’t want to give me a refund.