Shari's BerriesReviews of berries.com

Customer service was horrible they just kept repeating themselves and the strawberries I ordered for my girlfriend where said to be delivered but I called her and the school and neither one of them said they got the strawberries but then when I asked for a full refund they only gave me $15 in credit which I payed $71 for it this business is horrible I do not suggest!!!

I usually have a good experience with Shari’s berries but this time the product was terrible the box they came in was super sticky the chocolate strawberries were broken and the lettering looked like it was just thrown on them without any care. Really just reminded me of an order through a fast food restaurant. Just sloppy

I received my early Valentine gift from my boyfriend who lives in NYC. I was so disappointed the packing was nasty and it looked like it was in the trunk riding around for weeks. My boyfriend told me not to eat it.

DON’T BUY - they have horrible quality & will not give a 100% refund. I ordered these for a party & they look nothing like the pictures!!!! They look like children made them for fun. They offered to replaced them, and the replacements are just as bad!!! Please stay away buy local!!! I wish I could upload pictures.

Susan Peart I should have read the reviews on this company first and I would not be in this mess. We ordered flowers and a gift basket for our daughters and granddaughter to be delivered on February13th so they would get them the day before Valentine's just in case there was a problem delivering them. I also ordered the gift basket for a friend of mine to be delivered on the same day. I got a call from my granddaughter on the 29th of Jan. saying she had gotten a gift basket with no name telling her who it was from and then the two daughters called with the same story. The friend got his on the 30th of Jan. I tried to "chat" with someone at the company to ask why this happened as I talked to the man for over an hour to get the days straight. "Chat" asked if they could talk to me and at least straighten out the flowers delivery and offered me a $50 gift certificate so I said yes. That was Feb.3rd and I haven't heard anything since. This was a huge order and I am so upset.

Worst, most overpriced company! Do not buy! I ordered chocolate covered strawberries as a valentines gift with a delivery of 2/13-14. Decided to do the add on of roses since it's for my Mother who lives alone since my Father died. They delivered the roses on 2/4! Hardly a feeling of a Valentines Day gift when it's 10 days early. When I called to ask them not to deliver on that date they continually said there was nothing they could do and they 'were sorry for the inconvenience'. They will not rectify their errors despite these being heavily overpriced. I thought I was paying for good service. Now I know that is not the case.

Customer service is a joke. Just spent 60 minutes on the phone with no results. Had a credit card charge that I did not purchase..and they had NO INFO..NO recipient or address..but still won't remove charge. After an hour they "found" the charge ..that wasn't me..and they STILL would not remove charge FOR SECURITY REASONS... BUYER BEWARE..if you want any product they sell..look elsewhere!!

Product delivered was NOT as advertised. I ordered 12 strawberry ladybugs. Some ladybugs had crooked smiles, missing eyes, melted chocolate off end of the berries and some weren't decorated like ladybugs at all. It was very embarrassing to me as a Thank You gift.