Shari's BerriesReviews of berries.com

Very disappointed. I've been buying them for years but bought some strawberries and cheesecake for my husband and the strawberries were soggy and cheesecakes were flavorless. Never again.

Trash. Way to much money for awful dead roses and subpar candy

I ordered $70 worth of strawberries and a personalized card for my gf since Valentines day was coming up. I received a confirmation and tracking number. It was supposed to be here today and they never came. I checked Fed-Ex and they said it is in NC but, when I contacted Shari's Berries, they told me the strawberries were not coming after all and finally after asking for a supervisor, they then issued me a refund. I told them this ruined my Valentines day and they said sorry for the inconvenience. I encourage anyone reading this to go to the store, save the money, buy a nice bunch of strawberries and make them your-self because apparently this company don't know what they are doing. I even selected the delivery day and paid extra for it. Pitiful excuse of a company. I had to call my long-distance GF and explain how she ain't getting her gift. Steer clear of this place. Shari's Berries, shame on you for the service and the lack of empathy in your customer service.

Horrible customer service, online chat is a scam, delivery charges are not committed dates. Ordered product, paid extra for next day delivery. Didn’t deliver. Joined online chat to report issue after surviving virtual chat to get to a live agent who joined chat 10 minutes before actually responding to a message, offered to make “everything right” then responded 4 times over 30 minutes they were reviewing my order then never responded. 60 minutes of my life and $80 wasted.

Horrible. My husband ordered 2 dozen roses for me for Valentine’s Day, MORE than half of the rose petals just fell right off of each and every rose! After reading other reviews, I’m scared to try the chocolate strawberries! Never again.

Please don’t order flowers from them. It is a waste of your hard earned money. I ordered flowers who just went through surgery. She received it and it is very different from what was on the picture from their website. The website has a bunch of roses on a beautiful planter design with roses. What came has a few almost wilted flowers and the vase is low quality. I was so embarrassed to the recipient and it didn’t lighten what she was going through. So I contacted Shari’s Berries (and they only have chat only) and they said they will te delivery. I agreed to that and when it came, it is worst than the first. The buds of roses and leaves were falling and roses were wilted. I wish I can include pictures here. Anyway I contacted them again and they offered to redeliver again and I declined and I said I want a full refund. The agent said they can’t but they can offer me 50% refund. I agreed so I can go to a supermarket and buy a bouquet of flowers for a lot cheaper price and good quality flowers that I can personally pick. So please don’t order your flowers from them.

Received a dozen of beautifully decorated chocolate covered strawberries, and every single one was overripe and not fresh.

I received these as Valentines gift and not impressed at all! The chocolate tasted fake and the presentation was horrible. The box was all sticky and the berry still had the hard stem, and they were definitely not packed with care! Very disappointing!!