Shari's BerriesReviews of berries.com

I would give them a zero but that was not an option. I ordered with plenty of time for delivery. They delivered on a Friday to a business at 4.00 PM. It was a doctor's office no less. I imagine they will find them rotten on Monday. I will never use them again. They SUCK

Waste of money. I ordered strawberries for my daughter's birthday and they were guaranteed to be here on the 13th and did not arrive. They just showed up with one missing and one that looks terrible. Will not order from this place again.

Do not order from here payed $130 for some horrible chocolate strawberries and messed up flowers for my wife on valentines. Their customer service is even worse! Worst experience I’ve had!

The order I placed wasn't delivered as promised . Then Sharris Berries customer service refused to help.This isn't the first time I've had problems with them. But you can bet it will be the last. They have the worst customer service around.

Ordered strawberries and cake pops for my girlfriend for Valentine’s Day. Half of the order was delivered. Contacted customer service through chat. The virtual assistance is very frustrating. Once an agent finally responded, there were long delays between chat responses. This wasted over an hour of my time. I was told by the agent that I would have the order set up for redelivery and get a $15 savings pass sent via email to remedy the inconvenience. I never received an email. I contacted customer service again via chat only to have to go through the virtual assistant debacle again. Once I was able to chat with an agent, I had to explain the situation again only to find out that the agent did not follow through with what was promised. The best that they could do was to give me a partial refund as the redelivery was not available at my zip code. I don’t have any confidence that a refund will ever happen, but we will see.

Ordered from Sheri's a week before Valentines day for delivery to my wife. Then I received a call the day of asking if delivery by the 18th was acceptable. 4 DAYS AFTER the date I paid extra for. Terrible customer service and will never be purchasing again.

Made an online order WEEKS in advance on Valentine’s Day to my wife. They call me the day of to let me know they can’t deliver due to high volume, which I get it’s a holiday but if there was an issue I should of been notified weeks or even days in advance or made a priority since I made my order in advance. Why would you have the date available online when making the order if you can’t fulfill it? This is absolutely unacceptable. I will never order again.

Shari's Berries is a scam! They said the delivery fee was 5.99 for Valentine's Day and it was 20.00 so I paid 70.00 for some chocolate covered strawberries that I could have bought at the grocery store for for 5.99!! So I called and spoke to a lady within 8 minutes of noticing the charge and she told me it was too late to cancel! I said that's ridiculous how could be too late you just received the order? She placed me on hold and came back and said she cancelled the order. So I thought that was over, then later that evening around 6pm I get a text saying your delivery was shipped!! So I called back and spoke to another person and both of these ladies were of Indian decent, and she said it wasn't cancelled and she would cancel it and credit my card back the 70.00 and give me a 15.00 credit, by the way I would never use it with this horrible company! They should be reported to the BBB. Truly a scam!!)