Shari's BerriesReviews of berries.com

I was due to receive 6 strawberries on 8/21 that I ordered in July. I was unable to track them, so when the day as almost over, I called customer service and received zero assistance. The next day, the strawberries were delivered melted and stunk. I went on their customer chat: "Hello, my order was not trackable, it arrived the next day so no special delivery for the birthday, and when I called customer service, I received zero assistance, just that it was on the way. It was in Jacksonville FL on 8/11 and then nothing until late last night 8/21, when it was supposed to be delivered and it said it would be delivered today. I ordered it in July so there was plenty of time for it to be made, shipped and received on time. Also, today they showed up looking melted." - "Hello! Thank you for contacting Shari’s Berries. My name is Jerly, and I will be happy to assist you. Please give me 1-2 minutes to review your chat with the virtual assistant." - Never heard back! They never responded. I advise DO NOT ORDER from this site! It is a scam, rotten fruit, & no customer service! Your just out of money. $50 for rotten strawberries..

They are the absolute worst company to order from. Bought for my husband as a surprise, they never delivered. The order never said I’m sorry never gave me any money back. I never gave my husband the fruit. I would never buy from them again and I encourage everyone else to not buy from them.

Horrible old Strawberry's Old, Moldy, was supposed to look like Ladybugs - looked like a creature ! They are not cheap for getting something that went into the Garbage !!!!

Horrible experience. Needed a double fruit plate for a business grand opening. Said in order that we needed a morning delivery due to us opening a noon. Order showed up at 4:40pm. Refused to accept the order. Awaiting refund now. I will never order any of the Fruit Bouquet, 1-800-flowers, or Harry and David brands. Horrible companies!

The huge amount of (toxic to the environment and unrecyclable) polystyrene used was ridiculous. It was startling and very irresponsible. Much less would have served the same purpose and still kept the entire order cool. Plus it was glued to the plastic wrap, so even if a community is able to recycle it, they couldn't be separated to do so.

Don’t order strawberries from them. You will regret it. The order arrived three days late even after I cancelled it. I went with a local gift market and was delighted with it. I wish I could share pictures. The ones from Shari’s Berries had mold on the berries and the chocolate was cracked and falling off. My daughter was able to salvage the note I had sent to my granddaughter but she threw the berries in the garbage. Thankfully, they refunded my money, but I urge everyone to shop locally.

The company can improve by actually caring. I even gave yall a second chance. My order was late the last two times I ordered and the strawberries were old and gross. The chocolate had busted on a few as well. Absolutely horrible customer service and this place has just gone downhill bad.

Second time, I gave them the first time . Mistakes happen. I could have take my wife out to an expensive diner for what I pay for a smashed cake wilted flowers and no card I had to pay extra for!! I WILL NOT DO THIS AGAIN.