Jean-Yves M.
Horrible expensive with Berlitz. Not recommended
Berlitz dramatically fell down on my expectations. One teacher was great and professional, both other 3 teachers I had were quite bad (mixing languages, talking all the time vs. making me speak, having a very strong American accent while talking Spanish). But the worst was the way Berlitz handled the scheduling process. No coordination whatsoever. Always forgetting to pass on the word about scheduling, no digital tool to book lessons, and very patchy follow up. It’s really unfortunate considering how expensive the lessons are and how good the Berlitz brand awareness is. If my company didn’t have an agreement with Berlitz, and if I had to pay personally for my lessons, I would certainly not sign up with them again.
Response from BerlitzAug 2, 2019
Hi Jean-Yves. We are very sorry to hear of your poor experience. We strive to provide the highest level language learning training and customer service and your feedback will allow us to continue to improve.



