Benzinga ResearchReviews of benzinga.com

Rodrigo made it easy for me to understand the offerings from Benzinga. The customer experience was great. Highly recommend

Rodrigo is truly exceptional, and in many ways he represents the welcoming face of Benzinga. His professionalism, kindness, and responsiveness create a level of trust that makes the entire service feel reliable and customer-focused. Every time I’ve reached out with questions—whether about subscription options, platform features, or billing—he has provided clear and timely answers. It may seem small, but the way he treats even simple questions with seriousness and care shows how committed he is to delivering great service. I recently explored Benzinga’s trading tools and research services, and Rodrigo guided me through everything with patience and deep product knowledge. He helped me understand which features could replace my manual workflows and which research services would best support my trading decisions. Rodrigo also coordinated my onboarding quickly and made sure I had everything I needed to get started without any friction. His attitude made me feel valued as a customer, not just another account. It’s rare to find someone who blends technical expertise with genuine customer care, but Rodrigo does it effortlessly. Benzinga is lucky to have him, and I’m grateful for all his help—he truly elevates the entire experience.

A big thank you to Rodrigo for the excellent customer service! He went the extra mile and handled all questions and concerns I had. The Benzinga Universe bundle is an absolute game changer and offers plenty of training if you are still a beginner with investing. The news feed feature in Pro is especially useful. Receiving market-moving headlines before the bulk of the population is a MAJOR advantage. If you are having issues with other investing newsletters or subscriptions, consider Benzinga as your one-stop-shop. They have all the tools an investor needs.

I subscribed to a 30day money back guarantee. I I was not satisfied with the service. I really don't have a major complaint on their service, it's just not what I was looking for. In the first week I requested a cancellation through their chat service and through through their email service and they will NOT response to my request nor credit my account. I am having to get my credit card service to contest a refund. I have saved all my emails to substantiate my claim. so, if you anticipate you want a refund I would not recommend this company.

Rodrigo is the best! For myself he is like the face of Benzinga, the front line, who delivers the absolute best customer service, that promotes trust and comfort in the product. I had a question about my subscription renewal, and he answered it quickly. This may seem little, but it's when the little things are taken seriously, you can expect great service no matter what. Thank you for everything, keep it up!!

I was very keen to buy the subscription of "Benzinga Pro" based on the research. I have interaction with "Rodrigo A." from the Benzinga who came across as friendly and professional. After few interactions with him and generous discount, I bought the lifetime subscription of "Benzinga Pro" and will start exploring the platform soon. Thank you Rodrigo.

Ultimately these kind of services can only be assessed once you have used it for a while. This service is not cheap and frankly has not given me payback on the money I have paid which is what you would expect. I will not renew and would not recommend the service to anyone seeking to improve their return. The website is poor and chatroom is old fashioned and behind the times. I use other services that provide me a superior service at substantially lower cost.

This company is the worst. They promise one thing and then don’t deliver. Then they try to bump you to a higher costing program. Customer service is virtually nonexistent leading to a very frustrating experience when a problem inevitably arises. Much better companies out there. I made the mistake of signing up. Benefit from my mistake and put your hard earned money with a company that stands by their product and delivers what they promised.