Mark B.
Ben Ross AVOID this company
Ben Ross don't stand behind the goods that they import, We made the mistake of buying their goods via an online retailer with questionable ethics,(mbagoodzltd), BIG MISTAKE, when the item failed the retailer took no responsibility for the item so I approached the importer hoping to make headway there, only to be told by the importer to contact the retailer, so basically being sent around in circles, it looks like both the importer AND retailer are fully aware of the poor quality of the goods that they sell and are unwilling to offer any kind of back up, should you be in the market for pet clippers, I suggest strongly that you avoid the ANIMAL PLANET brand in any way shape or form as no back up is offered