Kevin P.
Not so smooth move
Well, first there was an incident in the first 15 minutes of the move when a dolly came up "missing" according to the movers which may or may not have had my boxes on it. That situation has yet to be verified. Because I had so many boxes I'm not sure if anything's missing yet. Second, it took from 9:00 am till about 4:30 pm to move my livingroom, kitchen, one mattress set, and my personal belongings! My 2 bedroom sets were not included in the move. Way way too long! Third,I smelled alcohol on two of the three mover's breath. And fourth, the movers felt the need to remind me to tip them well because they moved items that were not written in the contract. The contract that their walk thru inspector drew-up and, I believe, conveniently left vague for just this reason. To avoid further friction I gave them $150 tip to split between the three of them.
Response from Ben Hur Moving Inc.Apr 27, 2020
Thank you for your business. We apologize for your less than perfect experience. All matters were addressed. Our A+ rating with the BBB attests to our overall performance.