BeltOutlet.com Reviews | Read Customer Reviews of beltoutlet.com

BeltOutlet.comReviews of beltoutlet.com

4.6276 reviews
Accessories
582 Territorial Drive, Suite A, Bolingbrook, Illinois

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BeltOutlet.com

About BeltOutlet.com

BeltOutlet.com specializes in value-priced men’s, women’s, and children's clothing and accessories. With products ranging from classic belts and suspenders to the latest styles in wallets, scarves, headwear, and gift items, we strive to bring the greatest value at the best prices. Along with significant products from popular brands, we buy close-outs, special buys, and overruns from quality manufacturers to offer big savings on most of our merchandise.BeltOutlet.com has been a small, family-run business since 1997 and is committed to providing you with a wonderful shopping experience by combining great products, unbeatable prices, and outstanding service.Our company was founded on Christian principles and carries a commitment to honoring God. This is lived out in the way we interact with customers, vendors, company associates, and whomever we encounter in our daily walk.Our mission, “We sell to help,” is based on our commitment to helping people in need through charitable giving. More than 15% of net profits are donated to non-profit, charitable organizations.Our key charities include Compassion International, Samaritan’s Purse International Relief, Feed My Starving Children, Loaves & Fishes, The Salvation Army, National Breast Cancer Foundation, and SamaraCare.

BeltOutlet.com (beltoutlet.com) has 276 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: beltoutlet.com
Category: Accessories
Location: Bolingbrook, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 3% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BeltOutlet.com reviews

276 approved reviews, newest moderated first

Robin G.
Jul 21, 2022
Don’t Buy From Them
Do not shop at this company. I tried calling to ask a few questions about a $6,000.00 order I was going to place. I tried over 20 times on different days and times, BUT no one would answer the phone except a Robot. Poor Customer Service so I will spend my money elsewhere.
Response from BeltOutlet.comJul 21, 2022
Hello. Thank you for the feedback. We are so sorry to hear you weren't able to reach us by phone! We are a small, family-run business, so it's possible we were on the line assisting other customers when you called. Our hours of operation are 8 AM to 5 PM CT, Monday through Friday. If contacted outside of these hours, please leave a voicemail with your name and number, and we will contact you back as soon as possible during the next business day. Our number is 1-888-355-2358, or you can reach us by email at [email protected]. I hope this helps. Thank you.
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upset C.
Jun 22, 2022
Never recieved full order
Ordered a "pajama set", only the top came and the color was so vastly different than what was on their website, which looked more like a bluish grey. The pajama set was overpriced anyway.. feel sick to my stomach to have blown over $35 for nothing. Too many liars and thieves in this world, that's for sure!
Response from BeltOutlet.comJun 23, 2022
Hello. Thank you for the feedback. We are so sorry to hear that you didn't receive your full order! Without order information, it's difficult to look into this matter for you. Please contact our Customer Service Team at [email protected] and we would be happy to resolve this issue for you. We can ship you the full order or you can initiate your free return for a full refund here: https://www.beltoutlet.com/pages/return-policy. I hope this helps! Thank you and have a great day!
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ToniMarie
Sep 15, 2021
Tried to cancel, Immediately after purchasing
Immediately after purchasing, I called to cancel. I left a voice mail with my name, order number and return phone number. Got no reply. I then sent 2 emails asking to please cancel. NO REPLY. I had to go through PayPal before they deigned to answer me, to which they replied that they never received anything from me asking to cancel. This is absolutely unacceptable. They tell you right on their website to call if you need to cancel. What's the point?! I do NOT recommend this company. They took 4 days before even shipping, yet told me it was shipped and they cannot cancel now. Maybe if you would have replied when first contacted, you could have canceled the item. Negligent
Response from BeltOutlet.comMar 29, 2022
Hello. Thank you for the feedback. Unfortunately, after an order is placed it is sent immediately to our warehouse and oftentimes, we are unable to cancel the order in time. We apologize for the inconvenience. We are a small, family-run business and our hours of operation are Monday through Friday, 8 AM to 5 PM CST. If contacted outside of these hours of operation, we will return your message as soon as possible on the next business day. We are also happy to offer free returns to customers located in the United States. Visit our website to initiate your free return. I hope this helps. Thank you.
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Jeff
Apr 10, 2019
BAD CUSTOMER SERVICE!!
I ordered 2 stretch braided belts (identical to the one I already own, just different color) in size M 34-36. When they arrived it was obvious that they were mis-labeled & actually were closer to a size L 40+. I sent them back via Wal-Mart. Now I'm being charged a return shipping fee for their mis-labeled product. On-line customer chat choose to ignore my request for assistance & closed that chat conversation w?o any assistance. VERY POOR CUSTOMER SERVICE!!! I'd give no stars if possible.
Response from BeltOutlet.comMar 29, 2022
Hello. Thank you for the feedback. We sincerely apologize for this experience with our website! We strive to provide exceptional customer service and it sounds like we missed the mark. Unfortunately, we previously had several issues with our chat service that prevented us from receiving customer messages when contacted outside of our hours of operation. We have since switched services and hope customers will no longer experience this issue. Please feel free to contact us if you require further assistance. Thank you.
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