Willie J.
Bad Service
We reserved a unit at Tampa's Tropic Terrace and arrived around 3:30 PM. After unloading all our belongings, we headed out for dinner. When we returned, the digital keypad on the door was completely unresponsive. It took a frustrating three hours before someone finally arrived with the keys to let us in. The next day, they attempted to replace the batteries, but the keypad still didn’t work, so we had to rely on the keys. Unfortunately, that evening, the key also stopped working. Despite calling multiple times, no one came to assist us! We ended up entering through a bathroom window that had been left slightly ajar. Belloise not only refused to offer any compensation or even an apology, but their communication was shockingly rude.




