belletire.comReviews of belletire.com

Order 46070647. Villa Park, IL. Did not torque lug nuts on front right wheel. Lost two lug nuts on my drive home. Remaining three were loose. Gross negligence for customer safety. Do not take your vehicle here.

If a appointment is made I would expect that appointment time to be kept. My wife waited for her appointment for over 45min. When she called me to inform me of that I expressed to her to leave, a text shortly followed stating they ( bell tire ) would not return her car key to her, only after requesting keys they made it a priority to get our wheel alignment checked at 9:54am the vehical was brought in ( 54min after appointment ) at 1015am the report of the alignment testing was presented folded in half and the bottom section was all in green as if the adjustment had already been done prior without prior approval by us, the customer only after my wife Authorized the adjustments to be made at checkout when she was provided the inspection paperwork with the now visable bottom portion of the report all green could be fully seen. The transaction was made at 10:26:54am on 6/19/25 an hour and 26min and 54 seconds after the scheduled appointment time. We used the coupon of $40.00 off That any customer could use but not provided any compensation for the delay of her time wasted waiting. That coupled with refusing to return the vehical key when requesting holding her ( our vehical) hostage and making the adjustments prior to approval of work to be completed To me seems as if everything is not on the up and up and leads me to think that belle tire is in business to entrap customers and falsly charging for services requested as I indicated to bob gohde when i made the appointment for an inspection only until I had an opertunity to review the report. You Belle Tire "got us" once but aside from what's now going to be a monthly potentially daily visit for our unlimited inspection for 12 months You will not get any further business from us.

BUYER BEWARE... I only added 1 star as the review would not be posted without a star choice..... Read the entire review. Brought my brand new car with the need to change the factory wheels with a new look (after market wheel and tire) in hand. The replacement wheels were purchased online, from a wheel company with mounted tires. All that was needed was to remove the factory wheels and install the aftermarket wheels - simple, right? What a horrible experience, a true catastrophe.. 1. After the damage was done, I realized the the Belle technicians that were doing the work on my car were not certified or qualified. 2. They stripped the wheel studs on the new wheel hubs and marred (scratched) all the wheel stud bores on the factory and aftermarket wheels. In conclusion, after spending the "entire" day at this shop, I departed without the aftermarket wheels being installed, all wheels, factory & aftermarket, damaged along with damaged wheel hubs, damaged wheels and missing lugs on the wheels.. After a long duration of numerous email communications with the store & district managers, I was advised that they would only buff the damaged wheels and replace the damaged studs. They further requested that the "repair" of their substandard work be done at this store - The same store that carelessly committed all the damage to the car and wheels - SERIOUSLY? No thank you.... We all make mistakes and all that was reasonably expected was professional work completed by qualified / certified techs, fair & reasonable pricing, the shop to stand behind their work and take onus for their mishaps .... Unfortunately, that wasn't the case here. BUYER know that there is much more needed than what may appear when you have car repairs. There may be hidden issues that can only be found by an experienced eye - as auto service layperson, we are at the mercy of the place we get our auto repair work completed. Car dealers are more expensive but you will have peace of mind.

After scheduling my 2nd appointment to have

Made an appointment to get my car checked out sat for 3 hours while they serviced other customers even though I had an appointment. Found out I needed sway bar links replaced brake pads in the front. total cost with 2 new tires was $2700 so I said let's just fix my issue at hand so the new price came to 1700 for sway bars and links in the front. Too much so I went elsewhere and got it done for the correct amount of 1000. Belle tire called me for 2 days trying to talk me out of getting it fixed elsewhere and telling me the other company will not provide all the services for my vehicle. On top of that they offered to come down to the 1000 that I was going to pay the other company. They tried to over charge me for services as a woman. I would not recommend this place if your a woman.

Came here about 9 months ago to replace my tires and what appeared to be a good service has now turned into constant lying and misleading statements. I was told the tires I bought had a 45,000 mile warranty. Now they are showing excessive uneven wear. They told me over the phone they would be swapped at no cost. Then after coming in they are refusing to honor what they said, they even ordered the tires in to swap them at no cost but now won't provide the service. I had to call corporate customer service and I am waiting for a resolution. What terrible service to promise something and then not even honor it. On top of that creating a safety issue for a customer. No excuse for this behavior. DO NOT COME HERE!

Belle tire a wonderful place. I was helped by Kevin yesterday. He was phenomenal. It was a bit chilly out but he took his time a checked every tire. He also gave me advice and asked did I have any concerns. After make sure every tire has its proper air quality. He made sure I had everything I needed to have a safe drive home.

I have gone to the Belle Tire in Avon Indiana for years. They used to be dependable and honest. Everyone in my family used them - even my parents. A little over a year ago that all changed. Not one of us has been there for new tires or a simple patch that they have not tried to upsell. My dad took his car in for new front tires. It was making a noise but he did not say anything to them because we have an actual mechanic for repairs. They "decided" to do an inspection. You guessed it - all kinds of repairs on the front in. Almost a thousand dollars. He took it down to his mechanic. What a surprise a loos break clip and fixed for $25. That was the last straw for us