Rachael R.
Do not trust this company with your jewelry
I do not recommend sending jewelry to this company for restoration or replating. In my experience, the finish did not resemble a natural yellow gold, and my written instructions were not followed. I specifically instructed the company by email to restore only the yellow gold portions of my tennis necklace, but the necklace was returned with areas plated that were originally intended to remain silver, materially altering its original design. The necklace cost me over $2,000, and after I reported the issue, the company informed me in writing that they could not correct the mistake or refund the $350 I paid for the replating. I am now having the necklace independently evaluated.




