NTP
No response after placing the order
No response after placing the order. No reply Even after sending the multiple emails , also the contact number never worked.

The story of Bel Furniture is one of hard work, determination, integrity and, most importantly, family. Run by two brothers, our company has always sought to deliver the highest quality furniture at the most reasonable price. And our dedication to this mission has paid off — Bel Furniture has become a household name, one that speaks for itself.How is Bel able to offer such great prices? We cut out the middleman. This enables us to pass benefits directly on to our customers, something Bel has strived for from the beginning. And with a customer base that grows by 5,000 each month, these benefits must make the difference.Though its beginnings were humble, Bel Furniture has evolved into one of the foremost furniture retailers in Texas. The company now boasts 20 locations with 3 distributions centers throughout Houston, Corpus Christi and San Antonio. We have a goal of reaching 25 showrooms in Texas over the next two years, and we’re poised to extend our business into adjacent states as well. Bel is also pleased to offer two exclusive lines, the Mollai Collection and the Sara Collection, designed by the owners themselves. But the company’s 400 employees are the real driving force behind Bel’s success. Each member of the Bel Furniture team is valued, respected and trained extensively. We take pride in investing in our staff and treating them like family.Regardless of how large Bel Furniture gets, we will always put the customer first. Our clients’ needs will continue to take top priority, and we will continue to offer quality at a reasonable price.
Bel Furniture (belfurniture.com) has 425 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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NTP
No response after placing the order. No reply Even after sending the multiple emails , also the contact number never worked.
Shauna R.
Horrible communication and customer service. I have never had such a hard time getting in touch with a person to talk to about the furniture I purchased online. This experience has been terrible.
SHAUNA R.
The worst online shopping experience ever! This place is a total rip off and has very bad business practices.
Response from Bel FurnitureJun 10, 2024
Hello Shauna, we are sorry to hear about your experience, and we appreciate you bringing this to our attention. We hope that one day we can gain your business again. Please call us at 832 358 8899 if you need any further help. Thank you
EDWIN S.
Took forever for them to contact me about my order being ready for pickup I had to email them in order for them to reach out to me
Response from Bel FurnitureJun 7, 2024
Hello, Edwin Sanchez. We apologize if you were not contacted in a timely matter. I have reviewed your order and talked to our staff to ensure this never happens again. Thank you
corey H.
“What when wrong this time” I love how this survey already knows!! Every time I order something from bel it arrives on the truck damaged like they just throw it around and don’t care. Holes in the box holes in the fabric ant they gonna try and load it in my truck anyway. And tell me I need to call corporate about replacing it. What a joke. Definitely the last time I order from them !!!!
Response from Bel FurnitureJun 10, 2024
Hello Corey, we apologize for your inconvenience. Please call us at 8323588899. So that we can further assist you. Thank you
CARLTON C.
The table came damaged and missing parts.
Response from Bel FurnitureJun 7, 2024
Hello, Mr Cook. We truly apologize for the inconvenience. We have checked your order and see that the parts were ordered & will ship to your home. Please contact us at 832 358 8899 if you have any questions. Thank you
Dan H.
The time frame on our item we purchase wasn’t correct. We still haven’t received our furniture that’s in stock
Steph
Every time we order they say it takes 3-4 days to deliver and one order took a month and the second order is gonna take 3 weeks