Bel FurnitureReviews of belfurniture.com

If I could give 0 stars I would. Bel Furniture has delivered the wrong color of our items that we bought twice! The second time, we took the items to the store and said we needed a refund of the furniture and the delivery fee. Then they offered us the scratched-up furniture on the floor. Heck no we don't want that! They refuse to give us back the delivery fee because they said the items were delivered- but it was delivered wrong!!!! Why would you have us pay for something that wasn't our fault? We told the lady at the Fairmont location that it felt like we were being scammed. I contacted Corporate as well and they were not listening to what I was saying at all. I was on the phone on hold for 20 minutes before I could get a district manager email. So, we paid to have items delivered that we took back ourselves to the store? Maybe we should charge Bel Furniture a delivery fee. I am going back up to the store today- with further notice, I will be filing a police report against them. If anyone is reading this who is tempted to buy something from this store- DONT DO IT!!!!!!!!! Go to Rooms to Go of all places- they would at least make it right.

Worst service ever I wouldn’t buy anything from them, till this day they haven’t received me my chest it’s been 4 months, and they are charging me for it and not to mention I got a broken dresser and they never took the time to call me back and let me know about my replacemen, I keep calling and no one is available not even main corporation.

Bel customer service sucks. We as consumers need to spend our money elsewhere. If they start losing business then they will do better.They dont care because the word has not become worldwide. They lie and very deceitful .

MISSING PARTS IN MY DRAWERS AND WHEN I REPORTED THE MISSING PARTS THEY SAY SEND PICTURES. ONE MONTH LATER NO REPSONDE AND ALL THEY SAY IS WAITING ON SUPLIER RESPONCE. TWO DRAWER NOT SETUP AND A WASTE OF MY TIME AND MONEY WITH THEM.

Before placing an order, I contacted Bel (FAIL) Furniture to ensure the product was in; I was told that is was in stock (the website also showed the order was in stock). I submitted the order; received a notice stating I would receive a confirmation call. I received a call a few hours later stating the product was out of stock, but yet they took my money!!! They had the NERVE to tell me it would be days/weeks before receiving my refund. Oh HECK NO!!!!!!!!!!

This has been the worst furniture purchasing experience ever! 3 times delivery dates pushed out. Office personnel saying one thing and doing another. Unable to reach Bel Furniture Corporate office, no answer or busy signal. About to have to make our first payment on furniture that I don't even have yet! Extremely UNACCEPTABLE.

Horrible horrible experience, never ever work with them. You will seriously regret it.

Purchase a chaise online. They delivered the wrong merchandise last week. 2 days later come back to deliver the wrong color. Didn't even take it off the truck. 8 days later still waiting on them to pickup the wrong furniture they delivered. Called the Katy Fwy warehouse that they refer as their corporate office a complete joke. Unprofessional, clueless, no interest in fixing their wrong and totally useless. I requested a refund immediately and filed a dispute with my credit card company. Francisco at "corporate deliveries" is incompetent to say the least. Araceli provides convincing lies to get you off the phone. Do Not Do Business with them. I purchased that same piece from AFW on 8/10 delivered 8/12. Just like that. Bel service, delivery, corporate warehouse employees is thee absolute worse. Not worth the hassle.