Bel Furniture Reviews | Read Customer Reviews of belfurniture.com

Bel FurnitureReviews of belfurniture.com

3.0425 reviews
Furniture Stores
PO Box 5809, Katy, Texas

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Bel Furniture

About Bel Furniture

The story of Bel Furniture is one of hard work, determination, integrity and, most importantly, family. Run by two brothers, our company has always sought to deliver the highest quality furniture at the most reasonable price. And our dedication to this mission has paid off — Bel Furniture has become a household name, one that speaks for itself.How is Bel able to offer such great prices? We cut out the middleman. This enables us to pass benefits directly on to our customers, something Bel has strived for from the beginning. And with a customer base that grows by 5,000 each month, these benefits must make the difference.Though its beginnings were humble, Bel Furniture has evolved into one of the foremost furniture retailers in Texas. The company now boasts 20 locations with 3 distributions centers throughout Houston, Corpus Christi and San Antonio. We have a goal of reaching 25 showrooms in Texas over the next two years, and we’re poised to extend our business into adjacent states as well. Bel is also pleased to offer two exclusive lines, the Mollai Collection and the Sara Collection, designed by the owners themselves. But the company’s 400 employees are the real driving force behind Bel’s success. Each member of the Bel Furniture team is valued, respected and trained extensively. We take pride in investing in our staff and treating them like family.Regardless of how large Bel Furniture gets, we will always put the customer first. Our clients’ needs will continue to take top priority, and we will continue to offer quality at a reasonable price.

Bel Furniture (belfurniture.com) has 425 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.

Also known as: belfurniture.com
Website: belfurniture.com
Category: Furniture Stores
Location: Katy, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Bel Furniture reviews

Showing 186 reviews with 1 star · Clear filters

Yulanda H.
Sep 7, 2023
My order was supposed to be for…
My order was supposed to be for delivery not pickup
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Armel S.
Sep 7, 2023
On the website it said I will receive…
On the website it said I will receive my staff at a certain time but when the lady called me she said that it will be in a month. That I receive the furniture that I bought. So you guys are lying about the delivery time on the website
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None
Sep 5, 2023
Not a good experience
I called several locations and was told different things. I was told it was going to be $109 for store pick up and online I saw what I ordered and it was free store pick up. I got a call that I had to drive an hour for pick up at the warehouse and I said that online it was free local store pick up and they said there is but it will take a week or two and I was ok with that but they pushed the warehouse pick up so much!!!
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LE
Sep 4, 2023
Came for a mattress
Came for a mattress. I asked about in house financing. Was directed to the computer. Come to find out it’s all for a credit card.. there goes my credit score! Ended up trying affirm. Got my order in… then it turns out the website deleted the box springs (tried the site 3xs). Ended up having to cancel my order. Tried to place it again and now my code won’t work. So I give up. I’m not jumping through hoops to buy from you.
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Starla G.
Aug 28, 2023
Terrible quality furniture and run from this retailer of poor quality furniture customer…
Terrible quality furniture and customer service is even worse
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Travis R.
Aug 28, 2023
Tried to buy a piece of furniture but…
Tried to buy a piece of furniture but they couldn’t process it before the fulfillment center shut down for the day. At 4:00 in the afternoon in a Saturday. So I cancelled my order.
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Vanetia W.
Aug 23, 2023
Horrible experience
Horrible experience. I bought this sofa almost a week ago. I repeatedly called the store and was sent to corporate customer service because I purchased the sofa online. I even went into a Bel store to ask about delivery which I paid for at the time of ordering. After 6 days, I found out today the sofa will be available Sept.14th over a month from the order date— I was never told there would be a wait for delivery and I needed the sofa ASAP. This is some of the worst customer service I’ve ever seen. I WOULD NOT recommend Bel Furniture.
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JACLYN J.
Aug 22, 2023
Online is a no go
No good help and the location for pick is wrong . So frustrated I never had such an experience like this ! I
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