Olubunmi A.
Did not come with in time frame
Did not come with in time frame

The story of Bel Furniture is one of hard work, determination, integrity and, most importantly, family. Run by two brothers, our company has always sought to deliver the highest quality furniture at the most reasonable price. And our dedication to this mission has paid off — Bel Furniture has become a household name, one that speaks for itself.How is Bel able to offer such great prices? We cut out the middleman. This enables us to pass benefits directly on to our customers, something Bel has strived for from the beginning. And with a customer base that grows by 5,000 each month, these benefits must make the difference.Though its beginnings were humble, Bel Furniture has evolved into one of the foremost furniture retailers in Texas. The company now boasts 20 locations with 3 distributions centers throughout Houston, Corpus Christi and San Antonio. We have a goal of reaching 25 showrooms in Texas over the next two years, and we’re poised to extend our business into adjacent states as well. Bel is also pleased to offer two exclusive lines, the Mollai Collection and the Sara Collection, designed by the owners themselves. But the company’s 400 employees are the real driving force behind Bel’s success. Each member of the Bel Furniture team is valued, respected and trained extensively. We take pride in investing in our staff and treating them like family.Regardless of how large Bel Furniture gets, we will always put the customer first. Our clients’ needs will continue to take top priority, and we will continue to offer quality at a reasonable price.
Bel Furniture (belfurniture.com) has 425 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Olubunmi A.
Did not come with in time frame
Bradley A.
They have zippers to hold arm rest on and zipper is broke on couch so you can't put armrest on. Table came chipped
Raluca T.
Product not in stock, took many calls to customer support to get a refund
Kemi
I never received my order and never received my tracking number for it. I get emails for deals so I know my email is correct in the system.
Response from Bel FurnitureNov 21, 2023
Good morning. Can you please send me your order number so I can check this for you.
Unhappy in T.
We have been waiting over a week for a chair we bought locally. No one answers the phone when I call or it hangs up. Total disappointment.
Response from Bel FurnitureNov 21, 2023
Good morning. Can you please send me your order number so I can check this for you.
Syed Hussain Abbas N.
Did not have the chair i ordered and did not let me know. It was very frustrating to drive an hour just to hear we dont have them.
Response from Bel FurnitureNov 21, 2023
I do apologize about the inconvenience. We didn't know the manufacture discontinued the product.
Carmen
Your merchandise is in a warehouse far away. You don't offer delivery unless you pay over 100.00$ I can't refer you to my friends.
Response from Bel FurnitureNov 21, 2023
Did you have an order number? I can check if there is a way to get it to you.
Linda McAlpin DOH 9.
I purchased an outdoor patio swing, and a sectional sofa. They were both delivered on the same day. I was informed by the delivery/installers, that they would only assemble the sofa and not the patio furniture. They left the two boxes for me to assemble. I assembled the patio swing and the canvas material was torn and coming apart at the seams. I called customer service and sent them pictures. They told me the items would be delivered on 25 October. Nobody called me on 25 or 26 October and no replacement item was delivered. Today, the 27th of October, I called customer service again and the lady said the technician tried to deliver yesterday and no one was home. I informed her I work from home and was home all day, and no one ever called me or appeared on my security camera footage. I am now on hold to speak to a manager, and have been on hold for 24 minutes up to this point. The service I am receiving is very poor and unacceptable.
Response from Bel FurnitureNov 21, 2023
Good morning. Did your issue get resolved? Is there anything that I can do to help?