Bel Furniture Reviews | Read Customer Reviews of belfurniture.com

Bel FurnitureReviews of belfurniture.com

3.0425 reviews
Furniture Stores
PO Box 5809, Katy, Texas

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Bel Furniture

About Bel Furniture

The story of Bel Furniture is one of hard work, determination, integrity and, most importantly, family. Run by two brothers, our company has always sought to deliver the highest quality furniture at the most reasonable price. And our dedication to this mission has paid off — Bel Furniture has become a household name, one that speaks for itself.How is Bel able to offer such great prices? We cut out the middleman. This enables us to pass benefits directly on to our customers, something Bel has strived for from the beginning. And with a customer base that grows by 5,000 each month, these benefits must make the difference.Though its beginnings were humble, Bel Furniture has evolved into one of the foremost furniture retailers in Texas. The company now boasts 20 locations with 3 distributions centers throughout Houston, Corpus Christi and San Antonio. We have a goal of reaching 25 showrooms in Texas over the next two years, and we’re poised to extend our business into adjacent states as well. Bel is also pleased to offer two exclusive lines, the Mollai Collection and the Sara Collection, designed by the owners themselves. But the company’s 400 employees are the real driving force behind Bel’s success. Each member of the Bel Furniture team is valued, respected and trained extensively. We take pride in investing in our staff and treating them like family.Regardless of how large Bel Furniture gets, we will always put the customer first. Our clients’ needs will continue to take top priority, and we will continue to offer quality at a reasonable price.

Bel Furniture (belfurniture.com) has 425 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.

Also known as: belfurniture.com
Website: belfurniture.com
Category: Furniture Stores
Location: Katy, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Bel Furniture reviews

Showing 186 reviews with 1 star · Clear filters

Javed R.
Dec 23, 2023
I ordered more than a week still no…
I ordered more than a week still no idea that when I will get my order.
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LAURA B.
Dec 22, 2023
I ordered the lamps 2 weeks ago- and…
I ordered the lamps 2 weeks ago- and they have yet to be delivered. I was told on December 13 they were being fed ex- it is now the 22 and they have yet to be delivered.
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Kera B.
Dec 21, 2023
I wish you would answer the phone when…
I wish you would answer the phone when I called back about my delivery. I was told to call back and when I did no one answered. I left a message twice and no response.
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Glenn W.
Dec 15, 2023
If you can afford it.. Buy better quality somewhere else.
It started with a phone call to set up my delivery. I missed the call, but (Anna) left a voice-mail for me. I tried to call back within a couple of minutes. It went to her voice-mail. So I hung up. I tried again the following day. No answer. I left a voice mail this time. Still no call back. I tried to call a 3rd time. No answer! I get so aggravated now, I send an e-mail out to anyone who will listen with Bel-Furniture. FINALLY get a response. Finally get a date nailed down. Now 2 weeks after I purchased, I get my order. Delivery guys call ahead of time. And give me a 3- hour window. Guys show up in the 1st hour of the window, which was surprising. Both delivery guys are friendly and unload everything where I ask them to. Really friendly team. Now the assembly JUST GARBAGE! GARBAGE!. Cheap particle board rails, Head board, and foot board. 1x2 middle slats for support (and only 3 of those). Can't tighten anything up or it started cracking. So its still wobbly/ loose fitting. Gaps on BOTH side rails. Just pour quality. Overall garbage. DO NOT WASTE YOUR MONEY.. I'll be surprised if it last a couple of months. But a horrible way to spend $600. Will be looking to return this ASAP. And hope we get something before Christmas.
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Loyal C.
Dec 14, 2023
Disappointed customer
My order came with missing parts for the bed
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Wendy H.
Dec 12, 2023
Marisa that schedule delivery is VERY…
Marisa that schedule delivery is VERY RUDE . I will return my purchase and shop at another company.
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SanAntonia
Dec 2, 2023
Y’all are full of s$&t
Y’all are full of s@$t . Delivered me a broken couch with broken recliners. And then y’all want to charge me a 200 restocking fee. When I scheduled a pick up the drivers didn’t call the morning of and then wouldn’t wait the 20 minutes they were supposed to wait for me to get home. I would never ever recommend y’all to anyone.
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Judy C.
Nov 30, 2023
I ordered black lamps and got white
I ordered black lamps and got white. I called spoke with Alisa in the San Antonio location, she asked me to send her a picture and outside of box and would call me back. I never received a call only text that stated Hello! It appears that this was a shipping error and we will order in a replacement for you. Please allow up to 2 weeks for the replacement. Horrible customer service, especially for what I paid for the lamps.
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