Pat G.
Should be 0.not giving that…
Should be 0.not giving that option..FYI. turn into CC company they will dispute it for you . Finally got my refund by doing that . Now they are dealing with them

Begin Hearing is a hearing aid company dedicated to providing affordable, high-quality hearing solutions without the need for prescriptions or audiologist visits. By cutting out the middleman and selling directly to consumers, Begin Hearing offers advanced, rechargeable hearing aids at a fraction of traditional costs. With a focus on clear sound, comfort, and ease of use, the company ensures that better hearing is accessible to everyone. Every purchase comes with a risk-free trial, a free 1-year warranty, and fast, free shipping.
Begin Hearing (beginhearing.com) has 41 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Pat G.
Should be 0.not giving that option..FYI. turn into CC company they will dispute it for you . Finally got my refund by doing that . Now they are dealing with them
Janet
I've been waiting since July for my refund! Each time I email this company, I get a reply saying that the refund is being processed. They said that they said that they recieved the hearing aids. Now I'm considering this theft!!
Chae R.
I purchased these hearing aids in Oct 25; return them for the upgrade; received upgrade in November 25; attempted to return; which came bacc, "address unk;" CS sent me a return label; mailed on December 22 2025; Its now January 30th 2026 and still have not received my refund. CALLED; Threatened; finally contact my credit card company to report fraud. Bottom line is that this company do not honor the promise. Every time you call or write email they say thet are sorry. The last time I was told it was done and it takes 5 business days. That was January 25, 2026. I am hopping the fraud dept from my credit card company is successful. I even wrote the Scotsdale AZ news. Its the worse ever.
Lynda
Have been working with this company for four months trying to get a refund. I ordered hearing aids from them returned them because I did not like the quality. They talked me into upgrading for an extra $50 to a newer brand, newer technology. I receive those still same quality so after several attempts because they kept giving me incorrect return labels those were returned.I’ve been working for five months now trying to get a refund They have completely ghosted me.
Bill
There is a reason 97% of their reviews are 1 star. That number would be 0% if they offered 0-Star reviews. Units were uncomfortable/painful and I got a return authorization. After 2 months of refund promises, I started calling daily to raise hell. You will not get a refund unless you become a total pain in the ......(neck.) Very unprofessional and they really do not give a hoot about customers. Unless you continually call and harass them, you will never get your money back.
Laura M.
I bought the hearing aids they were too big for my ears so I requested a return. They told me the address to return them and I sent the hearing aids back. The post office said the address is undeliverable. I called the company and they sent me a label to return them. Same problem. USPS says unable to deliver no address found and they were returned to y. Nobody answers emails. No help from phone calls. Don't purchase from this company. Scammers.
Felicity M.
DO NOT ORDER FROM THIS COMPANY I placed an order. They did not work. Company gave me an address to return for my refund. I ordered on 9/20 and its not 12/17 and they still have not issued my refund. They confirmed they got the return and that my refund was approved, but still have not got it. I have now filed a dispute with my cc company to get my money since 3 MONTHS of trying to work with the company directly is a complete waste of time. They are ripping people off.....next stop will be the Better Business Bureau and all social media platforms to hopefully help others to not make the same mistake
Sandra S.
I purchased hearing aids from Begin Hearing in the beginning of Sept. They were delivered promptly and everything seemed fine. I found out in the beginning of Nov that I didn't need them and called then to see if I could return They said yes. They received my return on Nov 8. Today is Dec 12 and they still have not sent me credit for the $79. I have sent several emails and called them twice. Each time I get the same answer - they don't know why I haven't received it and they will go talk to the credit dept again and let me know. Today I tried to go back to their website to leave a review and they have BLOCKED ME! I filed a claim with paypal and hopefully will get my money back, DO NOT BUY FROM THIS COMPANY. They are scammers and thieves.