Terez
30 minutes for $2.50 — then nothing
30 minutes for $2.50 — Survey #163, and no reward I spent approximately 30 minutes completing Survey #163, which offered a $2.50 reward. I completed the survey, but I never received the promised reward. I contacted beForthright customer service about it and received no response. I have also seen other complaints about missing payments and unresponsive customer service, including complaints filed with the BBB. Unfortunately, my own experience has now matched those complaints. Customer service neither replies to participant complaints or the BBB. What makes this especially frustrating is that while $2.50 isn't a large amount, 30 minutes of my time is. I completed the survey in good faith and expected the advertised reward. Instead, I have had to chase the company just to get what I was promised. I used to have a much better impression of beForthright, but the service seems to have gotten worse. When a company doesn't pay for completed work and then doesn't respond to customer inquiries, it becomes very difficult to trust the platform.



