Lisa G.
This company is horrible
This company is horrible. I placed an order and after 2 weeks of nothing, I reached out to cancel the order because I was leaving the country for a temp assignment. It took a week before I got a reply saying they would check the status and see if they could stop it. About 10 days later I got a shipping notification from them and the next day, an email saying “I tried, but it had already been packaged and shipped”. WTF? It took 10 days to track it down and it happened to be right after it shipped. When I contacted them again, they said I could return it, but the shipping cost and restocking fee would cost almost as much as my order. I could have a $10 credit on my next order as a consolation! Like I am ever going to order from them again! FYI - this company is a Chinese company that uses a warehouse in CA, along with a bunch of other Chinese companies, just so they appear to be U.S.based.


