Pauline H.
Didn't receive goods yet
Why do you ask me for a review when you can easily see that I still haven't received my goods?
BeautyRx offers a comprehensive skincare collection built around his industry-leading glycolic exfoliants. With products for all skin types and needs, BeautyRx delivers an authentic, easy-to-use solution to skincare.
BeautyRx by Dr. Schultz (beautyrx.com) has 179 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Pauline H.
Why do you ask me for a review when you can easily see that I still haven't received my goods?
Jessica N.
I first ordered my dermstick earlier this year. I was really loving the product and was seeing a noticeable difference in my pores!! HOWEVER, less than half way through my stick the pen would no longer dispense the formula no matter how many times I twisted. After. Frustrating week of trying, I emailed them. The curstomer service was great and they offered to send me a replacement free of charge. I was thrilled! They also told me that on the next run they planned to change the design of the pen as this wasn't the first time they'd heard of this issue. Even better! I received my second pen, and unfortunately half way through It did the same thing!! No more medicin! So frustrating because I love the product. It's a shame to have a winning formula and flawed design. So, you will see results......but I can't promise you'll get what you paid for in terms of the amount you'll be able to use! Such a bummer!
Response from BeautyRx by Dr. SchultzDec 5, 2016
Hi Jessica. Thank you for your very fair review. We are glad to hear that the product does work as described (decreases the appearance of pore size). We are, however, sorry to hear that you are having issues with your Dermsticks. We've found that if they stop dispensing product, if you tap the bottom on a hard surface, and then re-prime, that can get it working again. If it doesn't work, we will replace it, at no extra cost, with no questions asked. We are experiencing this with a select group of units and as a result, as you mentioned, are moving into a different form factor in mid-to-late January.
Glow
Only 3 days using it.. Neat package, fast delivery..
ZENA
Pores on my nose minimized after a week.
Response from BeautyRx by Dr. SchultzDec 8, 2015
Hi Zena. Thank you for your feedback. We are working on minimizing any priming necessary for the Dermsticks. While there are other click stick products that require less priming and some that require more, we're always working to improve. That being said, we are excited to hear that you are experiencing a difference in the appearance of pore size in only a week. We hope you continue to see further exciting results with time.
Jill M.
I ordered BeautyRX by Dr. Schultz The progressive peel six weeks starter kit along with light rehydrating lotion which is 3.2 fluid ounces A few days ago and I was rather pleasantly surprised to see it on my doorstep when I got home from work tonight! I started with day one Serum which is great, feels great, and I love the fact that it doesn't irritate my extremely sensitive, acne prone, oily skin. So no complaints as far as the Progressive peel starter kit goes. However, when I just went to open up in use my oil free light rehydrating lotion by Dr. Schultz the pump was not working on it; So, after many aggressive pumps later still nothing. I decided to open the bottle up because who knows maybe something is clogging it! No, it's NOT clogged, the pump is just broke. GREAT. Then I noticed The lotion bottle is halfway EMPTY! WHAT!!! Did I get somebody's face lotion that was sent back? And no, There was also no evidence that the bottle had leaked within the packaging. I am quite upset that I spent $45 on a bottle of face lotion in hopes of improving my not so great skin and I only get half a bottle and the pump doesn't work. I think I can probably speak for most people out there with my skin type that has bought every lotion and potion (I'm talking hundreds and hundreds of dollars) that gives a glimmer of hope of fixing our not so great an embarrassing skin, WE JUST WANT SOMETHING THAT WORKS AND ARRIVES IN WORKING ORDER. I hope this doesn't attest to the quality of the product. Extremely frustrating.
Brittany
I was slightly disappointed with this "raved about" product as it was extremely harsh on my skin. I typically don't react to products as harshly as I did to this one, but it left my skin extremely dry, tight and cracking with a small amount of product. Also, the product packaging was very disappointing as the product will not come out of the dispenser after the third use.. There's still plenty left considering the small amount I've used and what appears to be left in the tube, but the product will not dispense with an immeasurable amount of turns/clicks. High cost for a not so effective product.
Response from BeautyRx by Dr. SchultzNov 4, 2015
Hi Brittany. We are sorry to hear about your experience with the Dermstick for Pores. It is a very potent product -- which is why it is so effective -- but that also means it isn't always suitable for sensitive skin. In terms of your specific unit not properly dispensing product, we have reached out to you directly and would be happy to offer a replacement at no charge.
Megan
The service was great but the product wasn't as great as I expected.
Mary
I received my order promptly and as advertised. I have been using it for a week, and see no visable difference.
Response from BeautyRx by Dr. SchultzApr 30, 2015
Hi Mary. Thank you for your kind words about our service and shipping, and I'm sorry to hear that the product did not meet your expectations. We will reach out privately to learn more. BeautyRx evolved from the feedback of over 100,000 patient visits to Dr. Schultz's practice and feedback like yours will only help to improve the products that people are loving everyday.