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Bodega (bdgastore.com) has 260 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Also known as
bdgastore.com
Website
bdgastore.com
Category
Clothing & Underwear
Location
Boston, Massachusetts
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 58% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I will never order from them again.I placed in order on Friday and they hurried up and took my money. The orders are now so called backed up for 30 days. This company is trash and if I known I wouldn’t have ordered a my toddler’s Nikes from this company
Response from BodegaMay 30, 2023
So sorry to hear about this, we are experiencing delays due to high levels of Order Volumes at this time - please contact [email protected] for any order inquires
Thank you
CB
Colin B.
Bring your business elsewhere
Bring your business elsewhere. Delivery times and customer support are the worst I've encountered. Buyer beware.
TE
Tom E.
Just checking in to let everyone know…
Just checking in to let everyone know I’ve been scammed. Lost my money and now having to pursue with my bank. DO NOT ORDER FROM BODEGA. I cannot believe they are still trading.
CS
Christopher S.
Should have checked here first…
So I’ve learned my lesson about ordering from websites I don’t normally deal with. Bodega has taken my money and failed to process my order, now the item i ordered is labeled as sold out and i have a sneaking suspicion that i am now not receiving what i ordered.
SK
SOLEN K.
Terrible customer service
Terrible customer service, only automated responses. Very long shipment times, beware of return policy, no returns accepted for sale items!!! Stay away from then
NO
no O.
The worst support ever
The worst support ever. Trying to solve an important problem with customs - bodega messed up with a freaking declaration of items and mentioned something by a mistake. Getting replies from a bot, clearly. Should be on a visible place on their website "We don't give a f*** on our customers and you will count on yourself with whatever we would mess up".
JM
Jiggs M.
Beware processing and shipping can take longer than pony express
Informs you that processing can take up to 30 days after you make your purchase. I’ve been a long time customer and must say in the past two year there customer service and shipping times is on ASSC level . I would have never placed my order if I knew it was gonna take a month to process. Nothing takes a month if I did my job as bad as they do there’s I’d be unemployed
CL
Clint
Hidden Policies
Bodega apparently has a policy only noted in their FAQ that certain items are not returnable. Nowhere in the product description nor anywhere in the checkout process was this noted for this particular item. I don't generally read a website's FAQ when I'm ordering- a basic sales transaction should not require this. False advertising.
The sneakers run extremely narrow, a fact I could not have known prior, and would not have ordered them if I was in any way made aware that refunds aren't available.
Edit based on response- To be clear, all Bodega's response says is that they informed me of the policy when I attempted to return. At no point was this made clear prior to purchase.
Response from BodegaMay 11, 2023
Hi there Clint, sorry to hear of your frustration. Our message we relayed to you right away was the following: "Currently, we do not accept cancellations, modifications, size changes, exchanges, returns, or refunds for items on sale or QS Special Release items. To help you identify these items, they will be marked with a crossed-out price and a new price next to it. Additionally, our policy on these items is stated in the FAQ section, at the top of the Sale section on our website, and at the bottom of the checkout page. "