BodegaReviews of bdgastore.com

I waited outside the Bodega store for a while on 7/21, waiting to purchase the Oakley’s. When arriving, the Oakleys were not event on display, causing me to look around the store quickly for them. Finally I realized the gentlemen that opened the store had taken 4 glasses to the register. With 3 people in line I quickly got there as the 4th. Employees constantly looked over at the line and even 2 employees had to struggle to open the case to put the 4 display glasses in the boxes (supposedly the only 4 they got). When it was about to be my turn for what I assumed was the last pair, another employee came up and said the person in front of me had the last pair and the 4th pair was already claimed online…lol…where could you claim online? I questioned him nicely as I didn’t want to cause a scene and he stood by his word. This was the biggest smack in the face of a customer and I can’t say I will ever return. Please advise your Boston store of some better release practices.

Awful customer service . I ordered a pair of shoes that the website said are in stock and still say they are. But they told me they are back ordered so I tried to get a refund within. 24 hours . They denied it. It’s been 2 1/2 weeks and they still haven’t even processed my order or shipped them. Obviously I can’t get a refund still . Never ever using them again

I feel like I got scammed. I placed an order for two shirts that I wanted to have for a trip this summer and in the order confirmation, there was a message saying because they were running a sale, orders are delayed from shipping for up to 30 days. After contacting support I found out that I'm unable to cancel the order even though I won't have it in time for my trip. What an absolute joke of a policy/company. Are they dropshipping or something? How does it take a month just to fulfill an order when you have the item in stock? Lost my money and I don't even want my order at this point.

How is this place even a legitimate business?? I ordered 2 tshirts worth 55$ each, never received, never shipped, never even updated me of it’s status. Upon contacting them, I was told “do not have an exact timeline for when that will be”. Like is this a garage business or something? Even Gucci’s exclusive products don’t take that long, this is literally a cotton tshirt with a cheap print. I literally live 2 hours away from their store, and they don’t even have options for pick-up or expedited shipping. Pretty sure they operate sweatshops in China or India with forced labour. I do have a tshirt from them that I bought a year ago, such terrible quality it faded in 2 weeks. They’re not even worth 5$ and they sell it for 55$. Making profits means the company has something good to offer right? No, this one has none. Won’t be surprised if a bunch of people gather outside their store and shut it down. They totally deserve it and I hope all their employees find a better place to work.

Worst experience with a shop! I order pants, the amount is debited, and nothing... after several emails to find out what is going on, more than a month later I receive my order. Bad news... I have to pay 126$ to UPS for customs duty, import tax... (I'm in France) for an order of 200$ (including 30$ for delivery) IF YOU ARE OUTSIDE THE UNITED STATES, DO NOT ORDER FROM THIS WEBSITE

I really loved this company, a hidden gem i would say, which is why it saddens me that I must say this is my last time doing business with them. Excited for the shoes I ordered for my summer vacation for them to be cancelled after 3 weeks. Stay away if you want to be valued as a customer.

Absolutely horrible experience.... I usually never leave a negative review on a company even if my experience is bad but I felt the need to do so here.... Today is June 07, 2023... I ordered a few items from their website on May 03, 2023 because they have decent products. It was shipped in 2 packages but only one arrived. I did not like the first item when it arrived so requested a return. They told me I have to go create my own shipping label to return the item. Most companies will create a label for free or bill you for one. They did not offer this. No big deal tho. As I am waiting for the second package to arrive, I receive an email saying it has been delivered. When I got home there was no package there. I contacted them immediately via email since there is no phone number to call. They directed me to UPS to open my own dispute on this package. Another thing most companies would handle on their end and not put on the customer to do so. UPS supposedly did their own investigation and initially said it was closed with proof of delivery. When I called UPS they reopened the case and told me the case should be completed in coming days and the shipper will receive a refund then refund me. I waited a week and still nothing happened. I emailed them back again asking whats going on and they replied that UPS closed the case with proof of delivery. They basically opened up the tracking number online and read to me what the tracking says. I told them this item was ordered over a month ago and they need to call UPS themselves and figure this out. Their answer was they will keep an eye out to see what UPS says. Any reputable company would handle this entire situation differently. Right now it is over a month and I do not have the items I purchased nor do I have my money back. And this garbage company has not lifted a finger aside from writing emails back and forth to me upto this point. It makes perfect sense reading the reviews already on this website. 84% of the reviews are 1 star. If I had read them before ordering I would probably never place the order to begin with. Companies that do not lift a finger in situations like this should not be able to exist. My next review will be with the better business bureau. STAY AWAY AT ALL COSTS

I ordered 3 pairs of dunks and they shipped one pair a month after then they told me the other two would ship from a different location 3 weeks later they shipped another pair then they told me the last pair will ship soon I waited 3 more weeks then they told me the pair was sold out that they where going to refund in 3 days then I waited still no refund so I did a chargeback somehow they won the dispute and they kept all the money I keep asking them if they can refund me but they told me they can’t since I did a chargeback but the dispute is over I don’t understand why they can’t refund the money they made me wait over 2 months for the shoes and I’m still waiting on my refund and my two other orders one was missing crocs and another they send me the wrong items this place is a scam