BodegaReviews of bdgastore.com

If I could I would give it 0 stars. I placed an order a month ago and my order has not yet been processed. They are quick to take the money and they can not fulfill an order in a timely manner. Communication is horrible, they don’t have a customer service line and when you email them or write them via IG you get an AI generated response. It’s been over a month and I’m $700 down! Bodega is the most ridiculous company I have ever shopped at. STAY AWAY! They’ll rob you!

My Order delay almost a month （2024/12/16~2025/01/14...） THEY STOLE MY MONEY This company does not ship orders Don’t buy from them

Scam , been waiting a month still haven’t shipped!

This company does not ship orders. They say the are experiencing high volumes but it has been over a month and they are still preparing my order. Customer service is terrible. They just say they are delayed. No offer to refund or cancel the order even though it likely will never ship. Don’t buy from them.

DO NOT ORDER FROM THIS STORE. They took my money and over a month later have yet to send it and refuse to respond to any messages I send them. THEY DO NOT CARE You will have no recourse when they steal your money. (Order #790738) Do no be fooled by their canned responses here. They just send out automated responses, you will never reach an actual human.

Cancelled all my orders days after I don’t understand it. I ordered over 4 things

Ordered a pair of Chucks for my wife’s birthday, it’s now a month later and still no shoes or tracking information. Contacting customer service is a joke, they keep sending me the same scripted email about “overwhelming amount of orders” and “it’s still processing…” Seriously, after a whole month?!? I’ve ordered things from stores 5000 miles away that arrived in four days! Now I’m having to file a dispute with my bank just to get my money back!

Ordered a pair of crocs and somehow, they came in a size 4 and I wear a size 12 and am a 24-year-old male, there's remotely no way I would have been this lax to mistakenly order a size 4, considering 12 is quite a few numbers away from 4, I would understand if I clicked 11 or 13 by mistake but size 4 are you kidding me, I asked to exchange for the correct size and they won't do it due to the limited nature but has been released for over 2 months and not a single size has sold out, I wander why because no one should trust them and their services. makes sense why 77% of people give a 1 star, I hope someday that a federal policy makes these companies change policies because they are scamming customers and they say check our policy and I do, "we hold the right to make any exemptions" I requested one and I got an automated email and their live chat is always offline, they are garbage and don't buy from them. They won't let people exchange because they can't sale anything, makes complete sense now. A bunch of fraudulent folks I hope they never receive accolades again.