Marco
Item disappeared during checkout
I placed an order for the much hyped 'Nike Dunk Lows SYRACUSE special edition' shoes on release day. I managed to secure a pair of size 10s before they sold out in seconds, and I was put in a checkout queue due to the high volume of traffic. I was told not to refresh the page or otherwise I'd lose my place and my item. I followed all the instructions, eventually filled in my details and submitted my payment, only to be put into another processing queue, after which I was taken to a page which said "Your shopping cart is empty". No confirmation of purchase, nothing. It never went through and my item was lost. Unsurprisingly, the customer service was unhelpful. You just have to look at some of the replies here to understand how useless and condescending they are. Wouldn't recommend this website at all.
Response from BodegaNov 1, 2022
Please accept our apologies for this inconvenience Marco. Please feel free to contact the head of customer support to speak about this situation. Email is [email protected]



