BodegaReviews of bdgastore.com

They sent me the wrong Item and would not refund me the cost of the item I was expecting... Practically theft. This brand has 0 customer service ability. Terrible support and the representative that I was emailing (Taylor) could give less of a sh** about my issue or resolution. Update: The resolution Bodega offered was keeping the mistake they sent me OR receiving a %15 refund (initially). After this negative review they sheepishly upped it to %20. They don’t seem to understand that they should send a 100% refund as the good paid for was never received.

My order was never filled and your support team will not answer me i don't want the item i want my money back or i will file legal action you guys are a fraudulent company do not buy hear

DO NOT PURCHASE FROM THIS WEBSITE. I wish we would have seen the reviews prior to ordering. Ordered on 12/12. Got a "product shipped" notification on the 12/29, and the next day received an "order cancelled" email without explanation. Seems suspect that the product shipped but was cancelled a day later. Would seek out a tried and true vendor, especially when reliability and trustworthiness are a priority.

I wish I could give no stars!!!! I also should have read the reviews first. They’re taking too long to ship out my orders. So I don’t even know exactly when I’ll be receiving it. It’s been a week since I placed my order and still NOTHING!!! So if you’re in a hurry to receive your items, don’t count on it. You’re wasting your money and time. I won’t ever buy from this company again.

Seeing every review now it all makes sense. You shouldn’t sell anything before you get your act together. Do not waste your time and money you will not get the service they claim to offer. Absolutely disappointed….

I placed an order on 11/26/2022 didn’t receive my item until 12/20 almost a month later. But then I open the box and it is the incorrect item! I ordered a navy blue Yankee fitted hat and received a Brooklyn Dodgers royal blue fitted hat!! I emailed them to send me the correct item overnight since it was a Christmas gift and Christmas is now over and this person is now missing their gift & all they do is send me a return label to send back the incorrect item! Not even trying to assist in making up for their mistake! The worse customer service experience ever!!!

My son will be getting a photo of his gift for Xmas instead of the actual gift. Their fulfillment times are super long and that was not made clear when I ordered the item. Definitely not be shopping with them again, too bad because they have nice stuff. It breaks my heart because this is my last Xmas with him as a kid.

I placed an order on 11/28. They took 2 weeks to send the shipping info then said the package was lost a few days later. They found it in California and said they shipped it again for me to receive an email from UPS that the order is under investigation. DO NOT BUY from this company they are a scam. It's 12/23 and I needed this as a Christmas gift. Support from this company is also a joke. Wish I read the reviews before I ordered from here.