BodegaShop Bodega's curated selection of footwear, apparel, and accessories from over 100 brands for men and women. Secure and easy checkout. Fast worldwide shipping. Hidden in plain sight.
Bodega (bdgastore.com) has 260 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 204 reviews with 1 star · Clear filters
t D.
This is horrible service I order sneakers on 2/5/2023 and have not received or got tracking Information .. I have sent e-mail no response order number S42KFR9M-1
Response from BodegaFeb 13, 2023
Hi T Davis, our orders are 6 digits long. If you would like to discuss your order feel free to contact [email protected] with your email address and full name you placed the order under. We will let you know what it's status is. Thanks.
David
The absolute worst customer service. Do not purchase from this company. Sent the wrong item but said they couldn't provide an exchange, only a 20% refund. Took it up with Paypal and even then Bodega tried to scam me out of a refund. Escaled the issue with Paypal and was quickly closed in my favour. Absolute scumbags.
Response from BodegaFeb 10, 2023
Hi there David and sorry to hear you are not happy. We apologize for making a mistake with your order and we have offered up two solutions to your situation. Please feel free to respond to us at [email protected] so we can move forward with your choice.
Maxim S.
do not return the goods, for some items, I do not recommend buying from them
Response from BodegaFeb 1, 2023
Hello! Yes, that's correct. On our website, some of our items are designated as "Final Sale," and others are labeled as "QS New Release." We aim to make it clear for our customers by properly marking each item type.
Debby P.
I wish I had checked out these reviews before I ordered from this website. I was led to this site based on an IG influencer’s recommendation, So of course I thought that it was a trustworthy company. I was so excited to get the shoes I ordered but when my shoes arrived this week, they were the wrong size, so I emailed the company to see if I could exchange them. They sent me a canned response that it’s an item that’s in high demand so it’s a final sale. I wasn’t asking for a return and a refund, all I was asking for was an exchange for a pair of shoes in the Size that I ordered that fit my feet. Not even 1 ounce of caring for the customer or trying to help a new customer out. I’ll never trust this company or order from them again....
Response from BodegaJan 30, 2023
Hello Debby, thank you for reaching out to us. We apologize if you feel frustrated with your purchase. Please note that the item in question was listed as a final sale item on our website, and therefore cannot be returned due to our policy restrictions. If you would like to discuss this further, we would be happy to assist you. Please don't hesitate to contact us at [email protected] for additional support. Thank you!
Алексей
Do not accept refunds.
Bianca B.
A joke, I ordered one item and it took almost one month to arrive. I paid 29 euros for shipping and when it arrived, I had to pay 45 euros of import taxes. More, there is no customer service, and they do not accept returns or size change. Not worth it at all, will not buy again.
Response from BodegaJan 30, 2023
We're sorry to hear that you were disappointed with your recent purchase and the shipping process took longer than expected. We understand the frustration of having to pay additional import taxes and it's not the experience we want our customers to have. Our customer service team is available to assist with any questions or concerns, and we apologize for any inconvenience you may have encountered. We will take your feedback into consideration as we strive to improve our services for all our customers.
TJ B.
It’s so bad do yourself a favor and never buy from this trash company. No refund all sales final smh
Response from BodegaJan 30, 2023
We're sorry to hear that you had a negative experience with our company. We strive to provide a satisfactory experience for all our customers and it seems we fell short in your case. Our policy regarding refunds and returns is clearly stated on our website, but we understand that in some instances, customers may have unique circumstances. Our customer service team is available to assist and resolve any issues, and we encourage you to reach out to them for further assistance. We appreciate your feedback and will use it to continue to improve our services for all customers.
Balkie
I order something on December 29 I still haven’t been updated when it’s going to ship I am at the moment trying to cancel
Response from BodegaJan 6, 2023
Hi there. Your order was placed on the 29th and we have it advertised on our site that even fulfilling the order may take sometimes ten days and then another five possibly for delivery. We also note that this could be delayed also.
