RD
Koop niets bij deze oplichters
Koop niets bij deze oplichters. Ondanks meerdere beloftes de bestelling nooit ontvangen.

Visit Website ABOUT US Brands Contact us An Open Letter to our Customers Thank you. From the bottom of our hearts, thank you for choosing our company. Whether you've hit the process order button, or if you're simply browsing our website, we want you to know that we appreciate the time that you're spending with our company, the engagement that you have with our brand and we truly cherish the relationship we have with you. Thank you for trusting in us to provide you with the components necessary to build your outdoor kitchen space, a place where countless family memories will be made and moments in time will last for generations to come, thank you for choosing us with that. At BBQGrills.com, we know that there are many online retailers to choose from to shop these items, many (in some cases) with lower pricing and a more 'corporate' mindset, we appreciate you taking the time in your day to at least browse what the 'family owned' offerings are. In closing, we simply want to thank you. We know your time is valuable, we know your trust is valuable and we want to appreciate you spending both with our company. Whether you purchase a grill cover or a full-package outdoor kitchen structure, we want you to know that you'll be treated with respect, dignity, and trust in all aspects. From the entire team of BBQGrills.com, we thank you and we look forward to serving you!
BBQGrills.com (bbqgrills.com) has 615 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Garden & Pond · Fallbrook, California
Excellent

Garden & Pond · Fairfield, California
Excellent

Garden & Pond · Santa Rosa, California
Excellent

Garden & Pond · Torrance, California
Excellent
Showing 380 reviews with 1 star · Clear filters
RD
Koop niets bij deze oplichters. Ondanks meerdere beloftes de bestelling nooit ontvangen.
MBF
Would you not hope after all these shenanigans, the credit card companies would cut them off. Wouldn’t you hope after all these lies and misrepresentations the AG, DA and consumer fraud division in California would investigate and prosecute …keep up the pressure consumers and let them all know…amazing after my experience over 16. Months ago, people are still being stolen from and internet fraud is still rampant here with these criminals
Bill
Money taken, no product delivered. They stalled me with commitments for refunds until the time for the credit card dispute lapsed. No response to email or phone. Filed complaints with FTC, California Attorney General and my home state Attorney General. Lesson learned. BBQGrills is an internet scam.
Dissatisfied Customer in S.
If only I could leave negative stars…bc I would. This company is the absolute worst and sad to say they were recommended by the maker of the grill we attempted to purchase. No response to numerous emails and phone calls. Charges disputed with credit card company and will be filing complaints with any agencies willing to listen.
It’s M.
OUT $1500.00. STAY AWAY! Placed and order for a grill. They emailed said it was out of stock and would ship as soon as they get it. They kept the emails coming until the time to contest the charge on the payment card expired - then ZERO contact. No return emails or calls. How is this place even allowed to still make sales on the internet. Trust pilot need a .25 rating.
Lady in Key W.
Like the rest of the people here, I wish I had read these reviews before placing an order with this company. I paid $1,000 for outdoor heaters. They said the heaters were in stock and would ship in a few days. That was last February. I managed to communicate with two people, once, and they promised me a refund. Then silence. Now the telephone has been disconnected and no one responds to emails. These people are sleazy. STAY AWAY FROM THIS COMPANY!!!!
Jess
DO NOT TRUST THESE PEOPLE! SCAM-SAVE YOURSELF AND DO YOUR RESEARCH ON THESE PEOPLE. LEARNED THE HARD WAY.
Charles H.
I placed an order for a grill cover on February 22. After a couple weeks with nothing happening, I used the online form to ask. I've since used the form a couple times to ask about the status and finally to ask for a refund if they can't provide at least the status, better the actual grill cover. I've also called three times, none of which resulted in an actual person to talk to, although I did leave a message so they could call me back. Nothing. Bad (zero) service, Bad (zero) customer service, Bad (zero) refund.