customer
Horrible experience & situation
Horrible experience & situation. Lack of respect & professionalism from agent

BIG Funding for Small Business. We are a small business direct funder, on a mission to provide fast, accessible capital to businesses nationwide.
BIG Funding (bbigm.com) has 122 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Manhasset, New York
Excellent

Investments & Wealth · Greatneck, New York
Excellent
Showing 7 reviews with 1 star · Clear filters
customer
Horrible experience & situation. Lack of respect & professionalism from agent
Daniel G.
Bad communication I do not recommend this company.
Response from BIG FundingNov 20, 2025
NOTE: We shared our decline reason with your broker, who may have not communicated with you. Unable to extend an offer because of recent funding in Month to Date.
Salvador A.
to much bla bla bla bla
Response from BIG FundingOct 20, 2025
NOTE: This review was for the broker that brought us this funding opportunity and not for BIG. Glad we were able to provide you with the best possible funding, and looking forward to supporting your business moving forward.
ABU DAVID R.
The broker was very unprofessional
Response from BIG FundingJul 17, 2025
David, We are direct funders (not brokers) and the negative experience you had seems to have been with a broker partner that sent your application to us. Looks like you may have left a review for the wrong business. Good luck with your capital needs in the future.
Kimberly H.
Your payments are high and once I am funded you disappear
Response from BIG FundingMay 13, 2025
We are very sorry that you feel this way. We have requested that your account manager give you another call today! Our goal is to provide healthy sustainable funding and great customer service to all of our merchants! Our records indicate that your account manager at BIG has contacted you at least 6 times via EMAIL and at least 3 times via TEXT MESSAGE in the 4 weeks since you were funded by us, to check in with you and see how the business and advance is coming along.
Lethia K.
I was denied the loan, but you are taking a payment from my account of $1000 a a week. When is my loan
Response from BIG FundingApr 3, 2025
Dear Lethia, Jones Insurance & Tax Services was never funded upon final review. We will not disclose the reason here to respect your and your business' privacy. Money never left BIG, and BIG never debited any of your accounts.
Unhappy
Misleading Did not live up to promises made. Wasted lots of my time.
Response from BIG FundingSep 16, 2024
We would like to note that this merchant has NOT been funded by BIG, and rejected after we discovered the business was extremely over-leveraged with advances from at least 4 other funders. We invited the merchant to reapply when some of those positions are paid off.