Rylan N.
Waste of time
Ordered August 23,2019. Still haven't got it. It is now September 19,2019. Tracking number doesn't work. It brings me to a Spanish website. Don't think I'll ever get my cases. Suppose to get 2.
Response from BazaardodoSep 20, 2019
Hello Rylan, This is Reina from BazaarDoDo team. We are very sorry to have brought you an unpleasant shopping experience, and we sincerely apologize to you. I have checked your order, you placed your order on August 23, 2019. We gave your parcel to the transporter on August 27th. It should be delivered by September 15, 2019. However, by checking the logistics information, I found that the phone case you purchased has some issues in the customs clearance process. In this process transporters couldn't be with these parcels, thus they couldn't update the logistics information in time. I totally understand, this situation has happened several times before, and the transporter said that this situation is uncontrollable which makes us very troubled. We really wanna give each customer a better service. As a compensation, I resend the phone case you bought through FedEx, the new FedEx tracking number is 776291882061, the logistics information could be found here: www.fedex.com. com. You can also receive the original parcel. Besides, we will also give you a $25 gift card, you can buy another product you like with free shipping. We feel very sorry about this, and we will try everything to solve this problem as much as possible. we hope that what we did could make you feel better.