Nick M.
Return policy is a lie and scam!!!
I requested a return on the company site and found out a request just for a RETURN SHIPPING LABEL has to be "approved".Approved for what?! To see if my excuse for the return is a good enough reason for them?!It has been 2 weeks since I sent the so called "return label request" and NOTHING has been done and my MULTIPLE emails and chat regarding this matter have NOT been replied to AT ALL.It's as if they are deliberately ignoring me in order to weasel their way out of refunding my money. AND not only that but they have a $4 deduction "return fee" on ALL returns regardless of fault on their part,so you DO NOT get your full refund.I have used hundreds of online shopping sites and have had to return ALOT of items bought from MANY online stores and have NEVER been put through such a deliberate time delay.This company's return policy is a scam.Do yourself a favor and don't risk losing money over this greedy store.Buy from Kent brush company or Zeus.