BattleBeaverCustomsReviews of battlebeavercustoms.com

They literally have the worst customer experience I have ever experienced from a company in my entire life, they make decent controllers but there TERRIBLE customer service makes it not worth it and I highly recommend you go with a different custom controller company.

I just paid £60 to send controller in for repairs, sent it half way across the world, got it back after an entire month without the controller and it is still broken with the same issues. The issue was my L2 was broken. Sometime it would aim in and just not un aim and other times it wouldnt register any inputs whatsoever. The exact problem is still happening. What a JOKE!!!

Bought a controller in April 2022 said controller has quit functioning. When I reached out to battle beaver, I was told that these controllers are much like a car brake pads and need to be sent back in to be fixed ever so often. My problem with that is I have driven my new car for several years and do not need to change the brake pads at this time, so their controllers while like brake pads. I would say are like the cheap off brand pads you get at the auto store but sold at a premium price. Battle Beaver Controllers while nice when you first get them do not last and at 3 to 5 times the price of a standard controller you can spend your money better elsewhere.

Second 350$ controller I’ve purchase first one had a back button stop inputting within 6 months and the second one arrived at the wrong house. Ups confirmed all this with them and ups said they would be sending them a check. Battle beaver refuses to give me a return “until a check arrives” and won’t even remake my 350$ controller. all contact has stop from their side. There has been no update.. nothing. Won’t purchase anything from them again! 9-26-2023 will be a year since order was placed!! They have no accountability as a company

After markets add-ons will fail after little use. Then they want you to pay return shipping when it fails during the short warranty period. I just filed a claim with the BBB.

Worst controller i've ever had. Right stick stopped working properly after 5 months. And since I live in Europe, I got it fixed at a local dealership as it is way cheaper than sending it to Battle Beaver in the US to get it fixed. Shortly after, the left stick got the same fault. And the warranty is also bad, compared to what i'm used to. I recommend bying the Playstation Edge controller instead, as I did. I never write reviews, but had to in this case.

I bought a custom PS5 controller less than a year ago and the controller quickly started to show stick drift. After some time the D-Pad buttons started to send random phantom signals, so that the thing useless now. Complete waste of money!

Bought a $220 ps5 controller, after 1 week of owning it the L2 and L1 stopped working. Sent it in and got it repaired. Fast forward 3-4 weeks I get it back and this time the R2 stops working after a week. I’m not aggressive with this thing and haven’t dropped it. It just stopped working entirely. Requested a refund and was told my warranty is over, and I’ll have to pay for repairs and shipping. Even though I’ve only had it in my hands for a total of 2 weeks.