BattleBeaverCustomsReviews of battlebeavercustoms.com

Terrible Customer service, and a terrible product. I purchased a "custom build" for around $250 USD. After having waiting 16 weeks it finally arrived (I am in the US). I never got an update on shipping until the second time I reached out after waiting 2 weeks for a response. Then the controller arrives and it was preforming as expected, until maybe a month or two later, mind you that I don't use it a lot or put crazy wear and tear on it. After somewhere between 1-2 months of playing with it, the Square button (ps4) goes out, I switch Micro USB's it works again for a day then goes back out. Now if I want it fixed I have to pay for shipping and wait anywhere from 8-12 weeks to get it back. The crazy thing is that this is a normal issue with Battle Beaver products. I would not recommend this to anyone crazy wait times for a faulty product with bad quality I would sell the thing if it worked properly.

I play 90% mnk. I purchased a $200 controller with digital triggers and back buttons. After a couple hours of week of use only for 2 months the controller digital triggers are already failint, one back button barely works. Company says the controller only had a 30 day warranty. Definitely not worth the money, scuff seems to last much longer.

Total scam. When you return your controller, and you will, they wanna keep 15% for restocking do not return your your shipping money AND make you pay to ship it back. Clowns in a circus.

Been 8 weeks and still the controller has not even shipped. I emailed them and the controller didn't even show up when they said it would after that. Bad for business. Will not order again.

Ordered a controller 11 weeks ago and still hasn't arrived . I have emailed them for a full refund but no reply after 2 weeks . im from the UK and don't recommend this company if you are a hardcore gamer

If you’re from the UK don’t even bother ordering a battle beaver. It will take over 8 weeks to arrive. Their customer service is shocking and they don’t respond. They charge you for incomplete controllers even if they were part of quick picks. I had to re-order a controller from controllermodz

Purchased the Pro Pick controller Xbox X|S series for a pretty penny. I have had nothing but trouble with it. 1st issue: Controller repeatedly disconnected for console for no reason from the moment I started using it. 2nd Issue: When toggling across menus using the Stick or D-Pad the cursor would skip over the next menu onto the 3rd choice. Essentially leapfrogging what should've been be the next option. 3rd Issue: Massive stick drift. This issue developed after only 6 weeks of receiving the controller. Within a second my character would be looking straight up toward the sky. It's honestly the worst stick drift I have ever seen 4th Issue: 30-day warranty is hardly any time at all for an expensive controller, you may only use a handful of times in that period. 5th Issue: Customer service is non-existent. All in all, I would never purchase from Battle Beaver Customs again. Nor would I recommend them to anyone else. Just avoid. They don't even deserve the one star. If I could, I would give no stars.

I went with the cheaper "Pro-Quick-Pick" option because it was supposed to be faster delivery and build times even though I wanted the full "custom build" but it still took almost a month to arrive anyway. The Analog sticks felt funny right out of the box and the right one broke within the first hour of play and is completely unusable. I chalked it up to my usual bad luck but it took them weeks to respond to my email and it was literally impossible to get them to pick up the phone. By the time they finally responded they claimed the warranty had expired which only happened due to their snails pace response time. After arguing with them they agreed to let me fill out an RMA to have it shipped back and fixed. Its been over a week now and they have not confirmed or sent me a packing slip. I even had to threaten them that I would eventually write a bad review despite just wanting results and my controller that I dished out $200 for to just work. Yet its been sitting here next to the box for 2 months now as if its very existence is to torment me. Absolutely abysmal customer service. Even if the controller worked I couldn't recommend this company at all since the customer service is so atrocious. And judging by the other reviews and non-functioning controllers on here its seems their quality control is garbage as well. Its quite a shame really because the short experience I had with the controller was quite nice and I enjoyed it I'll give them that. Great concept, poor execution. Save yourself the headache.