The battery charger sent did not work. Requested a return address and provided a tracking number when I sent the package back. Per tracking the package was received. I had to ask twice for a refund, but I finally received an email saying batteryvend would post my refund. It's been a month now. Batteryvend won't reply to any attempted contacts and I have yet to see a refund.
ML
Mark L. S.
I ordered a replacement battery for my…
I ordered a replacement battery for my HP laptop, and a replacement charger and cord. After months of waiting i finally got a Battery only, no charger or cord. I wrote to them 3 times by email, and and never a response. Terrible company to deal with. I paid thru Pay Pal, and after going back and forth with them, They wanted me to send back at my expense the battery, and they would (?) refund total purchase. I didn't want a full refund, I just wanted a refund for the charge and cord I never received. Pay-Pal twice said they negotiated a full refund when I sent back the battery to China at my expense. Ugh Closing my Pay Pal account also.
RS
Robert S.
Battery Vendor Company is simply scammers
Battery Vendor Company is simply scammers and an incredible brazen, lying company. They provide return address somewhere in China (not original address from US). Im just lost my money ! BEWARE !!!
AS
A S.
Surprisingly pleased
After I had placed my order I read the reviews and got worried when they looked bad. But everything arrived just as it should have. Item looks to be in brand new condition, and is a legitimate Acer 180 watt charger exactly as it was pictured. The item did come from China so it took a few extra days then I had expected and maybe that's why the website got bad reviews. Maybe the item hadn't arrived fast and they thought it was a scam? Either way I definitely appreciate the good service.
JM
J M.
Placed an order for an XPS 15 9510…
Placed an order for an XPS 15 9510 adapter, not knowing that delivery would be minimum 2 weeks and who knows how long. Agree with all previous negative reviews: stay away from this company - they are located in China, and just try to get a refund from there!
RG
R G.
Takes your money and lies about shipping your order
In April 2021, I paid $53.98 for a hard-to-find 45W Google Pixelbook 3.0 USB-C Charger Power adapter and a 3-in-1 mobile device charging cable from this merchant. The site seemed professional; I was able to create an account with it and pay for my order via PayPal. Within five days, I received an email notification from the vendor stating that my purchased item had been shipped. The email contained a link with my tracking information. When I followed the link, it displayed an empty field and told me to enter a shipper, i.e. UPS, FedEx, or USPS to complete the tracking query.
I emailed the vendor about this once, then a second time when I did not receive a reply within three days. Finally, the vendor replied with an email that said: “I am sorry to inform you that your order is out of stock, hasn't been shipped out. Regards.”
There was no signature, no indication of a refund, and no explanation for why I was sent tracking information when nothing had been shipped to me in the first place.
I emailed right away a request for a refund. I did not hear from the vendor, and as before, I emailed a second time. The vendor responded after the second email stating only, “Hi, I will apply refund for you.” It has been two weeks from my order, and I have not received a refund from this merchant. The merchant’s website is still fraudulently advertising that they have the item available for sale, and is still taking people’s money for the item. The merchant website lists an address in Shenzhen, Guangdong Province of China.