Gail R.
Great Customer Service
I received a bench that had a some issues from shipping. Brittney was on it immediately, kept me updated on what the manufacturer would do and worked out a very fair solution. She also would have exchanged it for a new one or let me return it. I can’t say enough good things about her sunny attitude and willingness to resolve the issue to my satisfaction. I will absolutely buy From them again. One of the best customer service experiences I’ve ever had.
Response from BattenHomeSep 7, 2020
Gail, Thank you so much for your kind words about Brittney and your experience shopping with us. We are all very passionate about our collection and how it's represented. Lovely reviews such as yours keep us grounded as to what we set out to achieve: To provide honest, responsive customer service that brings just as much value as the beautiful items we represent. It sounds like Brittney nailed it and we are glad that even though your delivery wasn't perfect, her resolution was. Thank you again!