BattenHomeReviews of battenhome.co

I ordered a pouf as an open box item (description was item was new but original packaging was damaged) and I was a little nervous because it was marked as no returns/refunds and was worried what would happen if the pouf wasn’t actually in good condition. Order shipped so quickly (I ordered late Monday night, shipped Tuesday, and arrived NYC on Thursday morning). The order was packaged extremely well- so much sturdy protection, and I’ve unboxed an item that’s in perfect condition. Very happy with this order!

Wonderful customer service! There was an issue with a product, and they offered the option of a generous rebate or a free return. Shipping is speedy, and items are packaged nicely. As far as I can tell, this is one of the only domestic distributors of Skagerak, Form & Refine, and other great northern european brands.

One of my go-tos for all of the special pieces in my home. They have excellent customer service and work hard for their customers. I ordered an item that was taking quite some time to ship. I was able to exchange it for a similar item that was ready to ship and was issued a refund for the price difference. Amazing and would highly recommend.

Beautiful item and packaging and good price too. I ended up returning the item I got as it was too big and it got damaged by UPS. They were incredibly responsive and helpful in filing a claim which I really appreciated, very nice to work with.

Ordered textiles and large planters. Very pleased with the incredible quality and unique designs. Very well packaged and shipped efficiently. Thank you Batten Home!

What a fantastic experience ordering from Batten Home. Products arrived in a timely manner, wrapped perfectly. Very impressed with the high quality products. It’s difficult finding beautiful pieces to add to your home but Batten Home makes this very easy. Would highly recommend and will be ordering again.

I received my elegant Pippu Slow Brewer! It makes a perfect the perfect cup of coffee every single morning. Batten Home’s customer service is outstanding, they answered my questions and delivered in a timely fashion. I cannot wait for my home renovation to be over so I can buy more!

I recently ordered a mirror from Batten Home and moved in the midst of my order shipping/processing. Thankfully, I received amazing customer service from Brittney who followed up and made sure the product was submitted to my new address. I am very pleased with their service, and look forward to shopping with Batten Home again.