Offering Simple, Natural Pet Supplies. Please note that many folks have started leaving reviews on our page that are for another business. We are Basis Pet and not affiliated with Basic Pet. Please leave the bad reviews on their page!
Basis Pet (Not Basic Pet) (basispet.com) has 377 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Elle
I ordered 6 small dog bowls and a bamboo coaster online from Basis Pet. The owner, Mike, responded to my email inquiries regarding the products immediately and with very helpful information. My order arrived super quick and the quality of the bowls and coaster are excellent! I highly recommend Basis Pet for their top notch service and quality. I also commend their dedication to pet wellness and safety.
Lauren
It really pays to purchase from a small business owner who cares about his products and customer satisfaction. Before purchasing a product, I called to ask a question around 7 pm, and the owner (I think) returned my call within the hour. The products come with an informative insert about care and upkeep. I purchased two kitty bowls and a bowl holder. The bowls are very attractive stainless steal. More importantly, at long last, my cats cannot tip over or spill their water dish because of the bowl holder.
Marsha A V.
These bowls are very high quality. The are just heavy enough to stay in place when the dogs eat. It makes me feel good to know that my dogs are eating from safe USA bowls!
Jennifer K.
We have three dogs and couldn't decide which sizes to order, so we had to do an exchange. Mike made it so easy, and he went out of his way to be helpful when I had questions. The bowls are great, and the coasters and bowl holders are wonderful, too. Beautiful, well-made, modern products and fantastic service. I will definitely be recommending this small company to my friends and family!
Christofer F.
This company genuinely cares about you and your pet. I had a last minute order change when I realized the bowls I ordered would be too small for my dog. Mike was very helpful and made the appropriate recommendations and changes to my order without issue. Great products, great customer service, perfectly packed, and fast shipping.
Andrew C.
Very impressed by customer service and quality of product.
Dave W.
Very appreciative of their excellent customer service. They have a niche market of well produced products for pets. Will use them again.
David D.
Very pleased with Basis Pet! The products are of the best quality and customer service was second to none. We ordered the medium sized dog bowl and after receiving, quickly realized we should have ordered the large. I contacted them via email and had a response and prepaid shipping label within minutes. Highly recommended!
