BasicsteroReviews of basicstero.ws

$951 at risk and no meaningful customer support I placed two orders with Basicstero. One parcel worth $776 is marked as delivered, but it was never received. A second order worth $99 is still in transit, and there is also $76 left as unused account credit. The tracking only shows the city. There is no exact delivery address, recipient name, signature, photo, local carrier or local tracking number. I repeatedly asked Basicstero to provide proof that the tracking number was linked to the correct address, or to contact their logistics provider. They refused and simply told me to investigate it myself, while being unable to identify the delivery company. Their position is effectively that once tracking says “delivered”, the customer bears the entire loss, even without proof of delivery. For this amount of money, that is not customer support.

The review i wrote yesterday was false... I was under the impression I was reviewing a completely different site called "simply steroids " AKA "American Pharma". They're my go to UGL. I've never even heard of this site and apologize 4the mix up.

First time trying this company a last ! It’s a scam ! Bought 4200 worth of stuff took them 2 weeks to give me a tracking # . After tracking it for 2 weeks usps notified me that “they did not pay for postage “ basically it’s a scam ! I can show pics if anyone wants to see the tracking bs they do so they then tell you they’re gonna reship and do the same thing ask that they’re not held accountable as per there rules of reship and no refund !!!

Es una estafa por favor reporten esa pagina estafa alerta

I placed an order on this website in September 2025, paid immediately, and never received my package. The tracking information showed that the parcel was returned to the sender due to an address error. Despite providing proof, screenshots from DHL/Bpost, and sending many polite follow-ups, the site refuses to resend the order or issue a refund. Their so-called “customer service” keeps making up excuses and ignoring their own policy — their FAQ clearly states that they reship any lost, seized, or damaged order, but in reality, they don’t honor that promise. They even use fake sender names, which makes it impossible to file a complaint with the delivery company. As a result, they kept my money and get their parcel back. In short: dishonest website, misleading communication, and nonexistent customer service. Never had anything like this anywhere. I strongly advise against ordering anything from them — you’ll most likely lose your money.

basicstero.wsTook money and didn't sent anything it's a scam

Made order on Sunday, 7-31-24 and this is what they emailed me back. YOUR ORDER #UUM8T4Y3 IS RESERVED! Then on 7-30-24 they sent this: Items in the cart are still in stock! 7-31-24 Then I sent them the bitcoin receipt, and the transaction# and the link to go to bitcoin and see I made the payment, and they sent me this: Items in your cart are waiting for you! We're giving you a personalized discount for this order. The promo code is valid for 3 days. 10% Discount! promo code: ITPSBUW4 Proceed to Payment They are scamming me out of $305.00 These MF'ers need to pay for screwing people over!!! I suggest you stay away from this site unless you have money to just throw away for nothing in return. As of today, 8-1-24, I have not heard back from these crooks.

Absolutely your last choice for anything related. Stopped using them 2 years ago cause my scanned and submitted Customs seasure notice was not good enough for them to replace my order. Had to emergency shop cause I dropped a bottle and my normal source is indisposed, so I placed another order. Same stuff different day. Literally seized again and the only response from the company was "why did you order from international warehouse instead of US?" And then stopped responding. This company is literally a scam. Has been for years.