BarsonyholstersReviews of barsonyholsters.com

Been waiting almost a month for a holster no communication after several attempts today is the 30th still waiting says in transit? No one cares i guess I will buy elsewhere next time!! Terrible customer service i guess they feel they don't need customers ?

Ordered a left-handed cross draw for an SDx. The retainer strap doesn't align to hold the pistol in place. Even if you put the strap in the wrong place, the head of the snap is sewn so close to the holster that it's almost impossible to snap it. It would be a comfortable one to wear if not for this lack of attention to detail.

I ordered a RIGHT cross draw and they sent LEFT I was careful in ordering in there awful system. Barsony says I ordered LEFT which is CRAP Dont buy anything from these guys!!!!

I rarely leave negative reviews, but this experience has been one of the most disappointing online purchases I've had. I placed my order on June 23 after reading Barsony's website, which stated that orders typically ship within 24 hours. My order was not marked as shipped until June 29, nearly a week later. Unfortunately, the problems didn't stop there. The USPS tracking number they provided has remained in "Shipment Received, Package Acceptance Pending" status without showing that the package was ever accepted into the USPS mail stream. As of the date of this review, there has been no meaningful tracking movement. Throughout this process I: Sent an email requesting a status update. Submitted a message through the company's Contact Us form. Attempted to call the listed phone number, only to find the voicemail box was full and unable to accept messages. Not one of my communications has received a response. I understand that delays happen. Inventory issues happen. Small businesses get backed up. What I cannot understand is advertising a shipping policy that isn't being met while completely ignoring customers who are simply asking for an update. After exhausting every reasonable attempt to resolve the issue directly, I had no choice but to open a PayPal Buyer Protection case. I've purchased holsters from several other EDC manufacturers over the years, including Craft Holsters, and have never experienced this level of poor communication. I sincerely hope my holster eventually arrives because the product itself appears well made. However, customer service is part of the buying experience, and in this case it has been nonexistent. I hope Barsony improves its communication and updates its advertised shipping expectations so future customers don't experience the same frustration.

Sholder Holster is a peice of crap

Ordered product it was sent to different address, when I contacted company about it, they said that it was delivered and oh well, even though they entered the wrong address to ship it to. It took more than a week before they responded with that. Horrible and the only reason they get 1 star is because you have to put something.

NO customer service. I returned a holster for exchange... they never responded to the return. they said they would check and I never heard back. Paid additional money to reship a different holster. I want all my money back. stay away from this company

Received a incorrect holster (ordered right hand and received a left-hand holster). They told me to return wrong holster, and they would ship the correct one. Never got the correct holster or a refund. They do not answer calls/emails and have a rating of 1 or 2 out of five on most sites. I filed a complaint with Gun Broker, the site I ordered off of, and they said they would investigate. Nothing from them either. Guess I am out $33.09