BarracudaReviews of barracuda.co

I received this as a gift and knew about the company from its Kickstarter days. I wanted to like the luggage, but it is a really big disappointment. Here are primary issues: 1. The bag just doesn't have much usable space - the large handle and battery pack both take a lot of space up inside. The bag fits considerably less than my other 2 rollaboards. 2. The tray is useless - first, it is way too difficult to unzip and get out of the handle and once you do, it is so small, I could not imagine actually putting a laptop on it. Total gimmick. 3. Overall cheap build that makes me wonder how long it will last., Zippers, interior clasps, handle... The idea of "smart luggage" is interesting, but save your money and go get something else. You can get a good quality bag for half this cost and add on a portable battery - you will have the same functionality with more space and better longevity.

Bought this case for my son to take to Europe. He used it as a carry on and when he got to his first destination the zipper tore off at the corner. The completely zipped zipper! He was forced to buy a new case to use for the rest of his trip. Needless to say he had to lug the Barracuda through three countries just to get it home. Contacted customer service, which you can only do through email, and I have not had a response. It has been two months. I regret wasting my money on this case. DON'T WASTE YOUR MONEY.

I purchased two of these during the funding phase, one for me and one for my father who travels a lot. We waited almost 8 months to get them, after most of my annual travel was done. My father got his finally and I mine and they sat for sometime as neither of us was traveling. Finally i had a chance and I took it on a day trip from Denver to LA where I flew out and back the same day, and i was not impressed with a lot of the features I was promised The handle is very annoying to use, having to push the button to swivel it doesn't function the same as was originally advertised, usually i'm constantly holding the button to get it to swivel and roll behind me comfortably but then my thumb hurts after awhile, and the button itself is tricky to operate sometimes, my wife could never figure it out. and unless you know the magic tap, the handle is almost impossible to put down. The bag is constantly catching on its side or Tipping i'd lend due to the center of gravity and the pivot point and the short prop on the bottom, the wheels feel cheap and tons of friction on the axle not the way I'd expect a 'luxury' bag to feel. the velcro over the 'charging port' always catches when sliding the bag in and out of the trunk or over head compartments not to mention how unsightly that is on the side. And the 'collapsible' nature of the bag which was the main selling point is a joke compared to what was originally promised, I think it collapses an additional 2 inches? The tabs that lock it in place are cheap and constantly come out when I'm trying to put it together or disassemble it. And as easily as they pop out and how integral they are to the function of the bag, if you loose one, you now have a worthless lump of fabric, can't even function as a paper weight. I finally had a chance to use it when I traveled for my wedding across country and immediately from there to my honeymoon out of the US. This was very disappointing. After pulling it out of its bag, I pulled the slot open to charge the battery pack.. and the whole unit fell out as soon as i undid the velcro, you can see where it was just GLUED to the inside, and the glue wasn't holding it anymore, so that feature because useless and I ended up just stuffing the battery pack in my backpack next to the other charger I bought at Bestbuy for 20$. Then After traveling across country we were repacking to fly out of country and one of the zippers broke. The zippers themselves feel cheep and flimsy constantly catching as you zip them, i've had better zippers on McDonalds toys. I have luggage of the same size that I paid a fraction of the price for this that hold up better, have similar features and out perform this. all the neat features you can easily add, battery pack, scale, tracker.. etc. at probably a fraction of the price, non of these are 'integrated' as was originally promised. I won't even get started on the 'laptop tray' which is just a pure joke.. that is neither convenient or functional, the zipper hold it in is a constant fight.. the tray looks like some scrap plastic laying around from the shop floor, and the integrity of it is questionable. stay away from this product. i'm currently trying to get intouch with customer service/support but enough reviews have made me less than hopeful.

Wanted to love it- after all, it has a battery charger and laptop tray- perfect! But, the frills mean nothing if it isn't constructed well. Handle wouldn't go down first trip out. Second trip out, the zipper broke. Not worth the money at this point until they fix the table stakes items for frequent travelers. Customer service was poor- submitted request and never got a response. No number to call - only email. I would say go above and beyond if you want raving fans. We realize that it's a start up but then work to fix the problems.

I paid a premium price to get something worth for several years, only to realize that the end product had made too many compromises: 1. the quality of wheels were bad and made a lot of noises on pathways. My existing Muji luggage case made smaller noise and Muji only cost me one-third of the price tag; 2. no side handle, so if I put it on top cabin of trains, I have to turn it 90 degrees before I can get to the handle; 3. battery pack place is a joke. I know that you may have to consider air safety control and hence made it a power bank, but the way to open and use it simply does not match what was described in the Kickstarter campaign; 4. the worst part: it does not stand up straight, and instead it got a 10-degree of inclination, and it means if I put something a little large on top, like a laptop backpack, then it will simply fall over as a whole. Sorry for this bad review but I simply have no reason to be happy at all, now I have to buy another luggage case so as to replace it.

I ordered two Barracudas as a wedding present for my daughter and son-in-law. They are in the military and are on their way to a new location so it was a challenge to get these to them. Paul Clip at customer service was there to help get shipping lined up with their arrival. The Baracudas arrived with perfect timing and they are very excited to get to use them! This company has top notch service and product! Thanks so much, Paul, for your help!

Received my blue barracuda collapsible luggage last week...took it for my first short trip. First of all, it looks great. In fact, I was about to carry it on the plane when they announced at the gate that they were looking to gate check bags. I was with my family and we had four bags - so, instead of lugging them, we decide to gate check all 4. Upon seeing the Barracuda for the first time, the airline worker at the terminal gate said - what bag is that?!?! That is one nice looking bag! I explained that it was a kickstarter campaign, collapsible, battery charger, laptop tray, etc. - she was so impressed....well, so am I. So far, I found that it's roomy. I like the belt tightener to keep everything in place. I do wish that it had an "expandable zipper pouch" - some of the bags that I have allow them to "grow" but this one is a fixed size. It's OK though as it's really meant for putting in an overhead cabin. It rolls great and the rotating rounded handle was easy to manipulate to make comfortable to drag. The rechargeable battery compartment is a little hard to open and the laptop tray is a little flimsy but other than that the construction, the look and overall functionality of the bag is great. I also like the TSA-compatible lock - what a nice touch.

Overall great design, very compact luggage with additional features including battery charger for devices and a GPS locating feature.