Marsha W.
NOT WORTH YOUR TIME OR MONEY
In October 2023, I signed up for a 3-month marketing-only package for my book. Here we are 10 months later, and although there's an author website, and social media pages with postings, there are ZERO FOLLOWERS AND ZERO SALES. They have strung me along with excuse after excuse, such as "there's a new project manager, so things will be better" - that was in early May of 2024. I was assigned a new project manager in July 2024, saying the old one had been fired because she had never sent my project to the marketing department, and that I would soon see sales. Sales have never materiaized. I have repeatedly asked for a refund, but all I get is lengthy phone calls with upsell attempts. You can do much better than this company. BARNES GHOSTWRITING: REFUND ME! Sept. 2024 update: Facebook page suddenly gained 2000 "followers" -- all located in Pakistan (while I could see them; now, of course, they are hidden). Still no ROI. Nov. 2024 update: on 8/09/24, my project manager emailed me saying if they didn't sell 200 books for me in the next 90 days, they would issue a refund. They sold ZERO BOOKS, and have REFUSED TO ISSUE A REFUND. Instead, they tried to upsell me! I also requested an update to my written contract, which never came. Jan. 2025 update: I received calls from BOTH of my previous project managers (yes, the same ones I was told were fired for not marketing my book), just checking in to see if I needed anything. These people really take the cake. You can imagine how angry I was. I told them both I wanted my promised refund (still zero sales); I was told I would hear back the following day - haven't heard from them since. I have never received control of the social media pages, now I'm left with the task of trying to take them down through reporting them to X, Facebook, and Instagram. Good luck on tyring to contact anyone at the latter two. May 2025 update: I gave up on getting an updated contract (I think they knew I could use it to do a chargeback on my credit card). They have refused to take down the social media accounts that they created on my behalf, as have the social media platforms. So now there are social media accounts with my name on them that I can't control, competing with any real ones I may create. I have also given up on getting any kind of refund, or any sales (still zero). So, for my $1250, I ended up with about 30 beautiful social media images relevant to my book, which means each one cost me $41.66. I probably could have gotten each one on Fiverr for $5, and I could have done them myself. If possible, I would give a rating of negative 5 on this company. Don't be drawn in with the flowery, professional confidence of the sales person (they get an A+ there). Save your money. Save your sanity: STAY AWAY FROM BARNES GHOSTWRITING, AKA TEXONNA MARKETING. However, IF you decide to try this company, offer them 1/3 of what they are asking for, make sure the contract they give you is complete (a definitive ROI promised, not just an "up to" ROI amount) and be sure to use a credit card that allows at least a 1-year period to do a charge reversal -- trust me, you will need to do just that.



