Taylor K.
Bad customer service…
I use bargain balloons frequently and have loved it in the past, but I do not recommend paying for express shipping or two day shipping. I received my package 7 days after I ordered it even though I paid extra for two day shipping. I’ve received packages from them in way less time with their standard shipping, so it’s very confusing. I contacted the company asking for at least a refund on the express shipping but was met with a generic “we’re not responsible for shipping delays” pre-typed doc. If they had been more personal and at least responded with an actual employee email vs. a standard document that would’ve been better and then I wouldn’t have given it 2 stars. They are also often out of stock on many many products and brands. Just impersonal and not very good customer service.



