barchart.comReviews of barchart.com

I would give customer service zero stars if I could. My experience with Barchart's customer service has been extremely disappointing. Rather than addressing the substance of my queries, responses repeatedly adopted the narrowest plausible interpretation of what I had written. In my experience, that interpretation consistently happened to be the one that meant no action was required on their part or that the issue could be dismissed as being outside their responsibility or otherwise unresolvable. A recent issue illustrates this well. Instead of providing a straightforward answer, I found myself caught in lengthy back-and-forth email exchanges over technicalities while the underlying issue remained unresolved. It took approximately five emails despite all of the relevant information being included in my original message. Rather than addressing the actual problem, each response focused on a different technicality. Once I had clarified the issue to the point where it could no longer reasonably be misunderstood, communication stopped altogether. I have not received any further response, and the issue remains unresolved. This is not an isolated incident - there have been multiple similar experiences recently. Overall, I found the support process frustrating, time-consuming, and ineffective. Based on my experience, I cannot recommend their customer service.

Would not trust this company. They taunt shareholders of AMC and you have to ask yourself why.

Barchart provides very unreliable information. They often right articles to pump a stock so thier friends who asked them to write it can sell. Or write articles trashing a stock so people will sell and thier friends load up. They are as reliable as Jim Cramer.

If you’ve ever wanted to pay Wall Street prices for 1998 energy with 2025 bugs, congratulations—you’ve found your spiritual home. The good (this will be quick): - The homepage occasionally loads in under seven seconds - They still haven’t removed the 2009-era stock screener, so at least there’s nostalgic consistency. Charting: The flagship product is somehow worse in 2026 than it was in 2018. Zooming feels like you’re dragging a spreadsheet through molasses Indicators frequently fail to render when you switch timeframes. Drawing tools disappear randomly when you switch symbols (yes, even after “save”). Mobile charting is functionally identical to opening TradingView in 2012 on a Nokia. Data Quality & Reliability: Options chains regularly show bids higher than asks for minutes at a time. Futures depth-of-market is either blank or frozen on 30–60 second delays. Dividend data is still wrong on dozens of major ETFs years after the splits. After-hours data appears to be optional depending on how caffeinated their intern was that day. The “Pro” Subscription ($199–$400+/mo depending on how sadistic you feel). For this money you get: - Slightly fewer ads (they’re still there, just smaller) - The privilege of watching the same server 502 errors, but now with a darker background. - “Advanced” alerts that fire 8–40 minutes late and sometimes never. - Export to CSV that routinely drops the last 15–30 rows. Customer Support: 🤭 Imagine a help desk that has already decided you are the problem before you finish typing “hello”. Average response time: 3–7 business days. Average usefulness: slightly below reading the error message yourself. The UI/UX Philosophy: Every page gives the unmistakable impression that someone in 2007 said “this looks perfect, freeze it forever”. Dark mode? Barely. Responsive design? Not even trying. Accessibility? The contrast is so bad it’s practically a hate crime against retinas. Bottom line There are exactly three kinds of people still paying for Barchart in 2026: 1. People whose firm pays for it and they have no choice. 2. People who started using it in 2005 and literally forgot other websites exist. 3. Masochists with very specific kinks involving loading spinners. If you are none of those three, there is zero rational reason to give Barchart money in the current decade. TradingView (free tier), Thinkorswim, Interactive Brokers’ client portal, even Yahoo Finance with a few browser extensions—all of them humiliate Barchart in every meaningful category while charging less (usually $0). One star because zero isn’t an option. And because the coffee mug from their 2012 promo is still kinda nice. Avoid. Aggressively.

Zero integrity in journalism. Sristi Suman Jayaswal wrote a hit and run piece for Barchart without researching her sources. Her source CapitalWatch was known in the field as a black-box company that makes up information to defame others. Had she spent 5 minutes researching this, she would've known to avoid publishing this. She now has no credibility in her field.

Instruction is not clear, kept asking me to join Barchart premier so that I can download intraday historical data, indeed I am already a trial member.

I think the site does provide good content but if you are an Asian client it is really tricky as the site goes down like I'm experiencing now. There is no support during Asian hours and if you are a trader you cannot afford this.

Scam promoters, Never expect from Barchart.com, recently they are published paid article about optominer.com ,they are 100% scam sites ,strict Regulation needed to effectively control agencies like this for promoting scammers...