BarbersupplyReviews of barbersupply.com

I ordered a Babyliss disinfectant box on 10th March 2023 and I’ve been waiting over a month now to receive it. It was never delivered. USPS confirmed it was mishandled and the item was lost. USPS asked me to contact Barber Supply for a refund/replacement and Barber Supply will apply to them or insurance for reimbursement. However, Barber Supply refuses to acknowledge that the package was not delivered and insists it was, despite USPS confirming it was not. Customer service with this company is the worst I’ve ever encountered in my life. Whoever responds to the email is extremely rude and disrespectful and refuses to be of any assistance whatsoever. I will never, ever shop at this online store ever again and I highly, highly do not recommend.

If I could give them negative stars I would. What a sham this company is. The clipper I received is abnoxiously loud, there is nooooo way I could put this up to someone's ear and trim. Instead of helping me learn how to adjust it so it's usable. The communication manager is a complete Jerk. He doesn't want to help, he just wants to be nasty. I wish I would've heeded the warning with all these reviews. Now I am out $132 and still no clipper to cut hair with. Buyer beware. The same guy answers the phone as the emails, so clearly he is a small show with nothing but sh** to offer. Try to send it back, you get screwed. He said the sound is normal. Oh ok. Never have I heard a clipper this crazy loud, it's literally ear piercing. But that's normal to this clown. Ugh

I'm waiting for my order since 5 months. I have sent many emails but no answer. I try to contact them on Instagram but they keep deleting my comments. Please do not buy anything from them unless you want to get scammed.

Ordered three clippers back in March and still have not received the Oster 76 Classic Cordless Clippers. The owner has sent in some bogus documenting stating he mailed the clipper off. AVOID AT ALL COST. Customer service is non existence. I tried to contact the owner but had to reach out to my credit card company for resolution.

Placed an order with them over 2 weeks ago, still not received. Messaged on what’s app, Insta and email- no response. AVOID!

Do not order from here scammers!!!!! Asked for my refund sent my products back and now have blocked me on insta so I can’t contact and they still don’t reply to my emails It was quite abit of money I used to order from here please use any other place apart from here !!!

Is so bad they waste your time

Barbersupply.com sent me a faulty blow dryer. I reached out to them just beyond their return policy. I didn't want a refund, just an exchange. Now I'm out $130. 10/10 will not use again. Purchase your tools from a reputable company. Edited to add: The manufacturer replaced my blow dryer and informed me the one I had purchased from Barber Supply was "old stock." That may be the reason the tools they sell don't last.