BallsgamegiftReviews of ballsgamegift.com

If I could leave 0 stars I would. I ordered 2 whiskey bottles and a candle. For starters when the whiskey bottles arrived, I was very disappointed in their appearance. It was nothing like they showed on their website. The candle was not in the package. When I reached out to the company they said they would mail me a new one. It never happened. They asked me to send them a letter from UPS stating that the candle never arrived, I did. UPS said the second tracking number they gave me was not even attached to my address. The company said I should have notified them that I moved. I didn’t. All of this started in December and now it is almost March. The last response I got from them was that the tracking information said it did arrive and that I needed to go talk to UPS. Customer service is no help and just gives you the run around. It is almost as if they do not keep track of correspondence and no one knows what is going on or what has already been done. I have never been this disappointed by a customer service representative. Do not waste your money buying something from this company!

False advertising the product is nothing like the picture they show. Terrible customer service. Worse product ever. I'll never order from here again. They scammed me.

I wish I had read the reviews before purchasing from this company. I ordered two whiskey glasses and two coasters as a Christmas gift on 12/21, understanding that they would not arrive before Christmas, and I was okay with this. The whiskey glasses arrived along with 4 pairs of women's socks/footies. I have no idea why the socks were included, other than maybe to offer additional packaging and protection. The etching on the glasses was nice, but the glasses were smaller than most whiskey glasses and the quality appeared to be from one of the local dollar retailers. Don't get me wrong, I love these retailers, but normally wouldn't choose them for a gift. I waited a week or so, and inquired about the coasters and was provided a shipping number that didn't exist, and was asked to wait a few days. I waited then I emailed again, and received the same message with the shipping tracking number. I waited a few more days and asked for a refund, and they replied that the order had been delivered. I did receive a partial order that contained the whiskey glasses, but not the coasters and I explained this. I am hoping for a refund for the coasters. I will never purchase from them again!

Very low quality product. Logo on glasses was a completely different color than decanter. I can't use the items but in order to get reasonable refund customer must pay for return shipping. Would NOT recommend purchasing from this seller.

This is a scam, I ordered for Christmas with express shipping on 12/4/24 & today is 1/29/25 & I have still not received. No phone number to call only email, so to my emails they keep putting me off. Save your money

Avoid Ballsgamegift at All Costs – A Complete Scam! I placed an order for a custom football from Ballsgamegift on December 4th after confirming with the company that it would definitely arrive before Christmas. That assurance was completely false. After two weeks with no package, I contacted them and was vaguely told that my order had been shipped—yet they couldn’t provide a tracking number. It wasn’t until three weeks later that they finally gave me one. But even then, the tracking information showed the item hadn’t even left the shipping office. I reached out to the company over 20 times to resolve this, and each time I received the same empty response. When I requested a refund, they refused, claiming the item was “in transit.” Clearly, that was a lie. I had no choice but to escalate the issue to PayPal, and I’m still waiting on their decision. It’s now been 37 days, and I still don’t have the product I paid for. This company is an absolute scam. Horrible communication, zero accountability, and complete dishonesty. Worst shopping experience I’ve ever had. Save yourself the headache and stay far away from Ballsgamegift!

DO NOT BUY FROM THEM 1. The bottle, compared to photos, comes tiny. 2. I ordered three bottles from them the first week of December and just received them this week. 3. My bottles, ALL THREE, came shattered. 4. When I told them, via their “customer service” I got the runaround. I sent them photos of the broken bottles and they acted like they never received the photos. I am still now, over a week later, demanding a refund and they continue to drag it out. COMPLETE SCAM AND TERRIBLE CUSTOMER SERVICE

I bought a stadium bottle on their website. First off the bottle is tiny compared to what’s shown on the website. Second it was shattered when I received it. It purchased the guaranteed ship for 1.48 so I got my money back for the broken bottle through a company called Seel. However Seel won’t pay for my shipping and ballsgamegift won’t either so I am out the shipping for a damaged broken product I cannot use. I would not recommend buying anything from them as they are a scam all around.