BallsgamegiftReviews of ballsgamegift.com

I ORDER A VIETNAM VET, SIGN FOR THE BACK OF MY TRUCK,,, NEVER GOT IT,, CAN NOT EMAIL NO ONE, WILL NOT LET ME.. I PAY FOR IT BUT NEVER GOT IT YET ,WHY???

My hat arrived much later than expected, and looked horrible. Dents and wrinkles that I tried, but could not get out of the hat. I reached out to the company, and their response was for me to iron it and steam it. Of course, I thought that was a terrible response, but I did try and the dents in the wrinkles would not come out. I asked for a refund and first they told me they would give me 15%, which is nothing I told him I was going to call my bank and they told me they would give me 30%. Now they told me if I want a refund I have to send my hat back to China and I have to pay for the shipping. Buyer beware

Purchased 2 of Firearm disassembly diagram themed mugs Picture shown on website has raised details. My cups just had a picture on it. Notified them and was told they are trying to change picture on website. Very deceiving. I took pictures to compare the differences. Did not want a picture but raised graphics as was shown on their website.

Took over a month to get and product was one fifth the size. Deceptive advertising. DO NOT BUY FROM THIS WEBSITE.

I ordered two engraved whiskey bottles featuring collegiate football stadiums in August, well in advance of Christmas, specifically because these were intended as gifts. When one of the recipients attempted to open their bottle for the first time, the cork/stopper broke immediately, rendering the bottle unusable. This was not abuse, mishandling, or wear-and-tear. It was a manufacturing or materials defect, plain and simple. A whiskey bottle should not fail on its very first opening. When I contacted the company, I was shocked by the response. They refused to replace or exchange the defective bottle because the purchase date was outside their 7-day grace period—despite the fact that: • The item was clearly a gift • The defect was only discoverable once the bottle was opened • The failure occurred on first use, not after prolonged ownership This policy essentially means the company sells fragile, premium-priced gift items but takes no responsibility whatsoever if a defect shows up after a week—even months later when the gift is actually given. That’s not reasonable, customer-focused, or professional. The engraving and concept are nice, but what’s the point of a premium engraved bottle if the basic functionality fails and the company won’t stand behind their product? If you’re considering these as gifts—especially holiday gifts—be warned: • Inspect every bottle immediately • Do NOT assume the company will support you if something goes wrong • You are taking all the risk as the customer I won’t be purchasing from this company again, and I strongly caution others who expect quality craftsmanship and basic customer support.

I would give minus 20 if I could. I ordered a neon LED sign that was supposed to have the Philadelphia Eagles stadium in neon lights. They sent me a college football stadium in Columbus OHIO and it even says OHIO STADIUM on it. When I tried to get a corrected version sent to me - they told me I'd have to pay $20 in shipping despite the fact that their website says they will replace items at no cost to the buyer if it the item is incorrect due to their error. Also the quality of the sign is crap. DO NOT BUY from this place. Shipping takes forever and it's not worth the money for what you get. I didn't do my research as I should have. I am out almost $90 and have a crappy sign that I can't even use.

Less than zero......product is not as advertised. I wish I had read reviews before I ordered from this company. Lesson learned.

Both my husband and I ordered the same item at two different times in December 2024. Neither order has been received. Attempted contact multiple times with Ballsgamegift and was told to be patient, the item is in transit. I have requested a refund but have not received a response.