Brenda L.
The wig is nothing like advertised and…
The wig is nothing like advertised and I'm having a hard time trying to return the wig. I keep emailing asking for a return label First they tell me to keep it and the next time I order I can get a discount, why would I order again if I'm not satisfied the first time and now they are telling me to keep the wig and they will give me a partial refund. . I expected a wig I could unpackage and put on and wear, not a horse hair wig shedding all over the place.
Response from BaisiwigSep 22, 2026
Hi dear Sorry for the inconvenience caused We will report it to our factory and improve it in the future. Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. Could you pls try it? And if you have any question, pls feel free to contact us! We promise that we will ask our shipping department to pick out the best quality hair and give you a nice discount for you in next order. Wish you will give us another chance! Thanks!




